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Department of Delusion: Comcast Takes Credit for Google Fiber, Unicorns, and Kittens

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In what can only be assumed as a fit of insanity or confusion, several dozen US Mayors came out Friday with a letter to Chairman Wheeler, praising Comcast and demanding that the cable monopoly be allowed to take over Time Warner Cable. Given that Comcast and Time Warner Cable are among the most hated corporations in America, perhaps these math wiz mayors think two negatives will produce a postive?

In light of all the evidence against Comcast’s track record for customer service, its glacial pace at upgrading Internet access, and its false promises for investment, we find the letter absurd, at best. But then it contains this gem:

Since the Comcast Time Warner Cable transaction was proposed, Google has announced plans to expand its high-speed Fiber service to 34 new communities. 

Wow! Comcast wants to take credit for Google's investment in fiber networks? An investment by Google that is only necessary because the big cable companies have refused to meet the growing demand of our communities with better services?

This got us thinking, what else can Comcast take credit for since it announced the merger?

  • Since Comcast announced the merger, the Large Hadron Collider has not created a black hole large enough to destroy the Earth. #thankyouComcast
  • Since Comcast announced the merger, millions of kittens have been adopted #thankyouComcast
  • Since Comcast announced the merger, we have a potential Ebola vaccine #thankyouComcast
  • Since Comcast announced the merger, Bruce Willis has not had to blow up an asteroid to save our planet. #thankyouComcast

Check out our #ThankYouComcast hashtags on Twitter, Retweet them, add your own, and share with friends, family, and all your local officials. And if you’re living in one of the cities where your mayor sold you out for Comcast’s bottom line, make sure they know just how ludicrous their letter is, they’re clearly very out-of-touch with their constituencies.

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CenturyLink Seeks Apartment Buildings for Gigabit in Portland

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In the wake of Google's announcement that Portland could be one of the next communities for the Google Fiber network, CenturyLink is circulating an offer to select apartment buildings to apply for CenturyLink fiber. This appears to be more than the standard fiber-to-the-press-release responses we often see from the big telephone companies that prefer to lobby, litigate, and lie rather than invest in next-generation networks. CenturyLink notes it has the "ability to do approximately 15 total" apartment buildings. centurylink-promo-portland-2014.jpg The promotional sheet claims CenturyLink will offer speeds "up to" 1 Gig for $79.95/month for 12 months. 100 Mbps runs $49.95 and 40 Mbps is $29.95 - each for 12 months. No mention of upload speeds but CenturyLink has demonstrated a real aversion to symmetry so users can expect far slower upstream than what modern municipal networks and Google fiber deliver. The standard operating procedure in apartment buildings will be for CenturyLink to try to lock up the internal wiring to buildings and deny it to competitors. FCC rules make exclusive agreements with landlords unenforceable, but there are a host of tricks that incumbents use to prevent any competition and landlords getting a kickback often have little reason to encourage competition. The CenturyLink copy notes that its fiber optic GPON option is "up to" more than 92 percent energy efficient than cable modem Internet access. I have to wonder how it compares to DSL energy efficiency and whether that number holds up better than the "up to" 12 Mbps claims they make on DSL circuits that seldom peak at 5 Mbps. At any rate, it is more than we can expect in the many communities CenturyLink is serving where there the local government have done nothing to spur competition by investing in publicly owned assets that could form a municipal network or be used to entice independent service providers to enter the market. In particular, I would be curious where else CenturyLink is rolling out fiber to buildings without any upfront charges. centurylink-portland-mdu-letter2014.png
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Kansas Community Benefits from Community Owned Networks

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Even though the Kansas cable lobby have temporarily retracted their competition-killing telecom bill, we still want to highlight the benefits of preserving full home rule, local authority by focusing on a number of communities, including Chanute, Ottawa, and Erie.

Chanute

We have reported on Chanute's municipal network for years. The community leveraged its electric utility assets and incrementally built an extensive publicly owned gigabit fiber network. Over several decades, the community expanded its network to serve schools, libraries, local government, and businesses. Chanute took advantage of every opportunity and created a valuable asset with no borrowing or bonding.

Several business, including Spirit AeroSystems, chose to locate in Chanute because of its incredible fiber network. Spirit brought approximately 150 new jobs. The network also retained jobs when incumbents refused to provide needed upgrades to local businesses. Rather than leave town, the businesses connected to the City's network and increased their productivity. 

Former City Manager J.D. Lester referred to municipal broadband as “the great equalizer for Rural America,” saying: “You don’t have to live in Kansas City to work there.” (See our case study Chanute's Gig: One Rural Kansas Community's Tradition of Innovation Led to A Gigabit and Ubiquitous Wireless Coverage [PDF])

Kids in Chanute have access to connectivity other schools can only dream about. The local community college has expanded its distance learning program with higher capacity broadband. Free Wi-Fi hotspots are all over town; money otherwise sent to distant providers stays in the community. Chanute has invested in a WiMAX wireless system that serves public safety all over the region, not only in town. Their other utilities use the network for automatic metering and SCADA applications, saving energy and allowing customers the chance to reduce utility bills.

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Kansas Anti-Competition Bill Authored by Cable Lobbyists

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We learned a lot today about the anti-competition bill (SB 304) in Kansas to limit Internet network investments. Ars Technica's Jon Brodkin discovered the source of the bill, the Kansas Cable Telecommunications Association:
That's a lobby group with members such as Comcast, Cox, Eagle Communications, and Time Warner Cable. The bill was introduced this week, referred to the Committee on Commerce, and scheduled for discussion for Tuesday of next week.
That hearing will now be delayed as the cable lobbyists strategize on a bill that less transparently serves only their interests. As usual, we see the cable lobbyists claiming that municipal networks use taxpayer dollars, despite the reality that most do not. Much of what I see in Kansas points to Time Warner Cable being behind this - a lame attempt to stop Google Fiber using lobbying power rather than innovating and investing. However, the bill has tremendously negative implications for rural Kansas because local governments are often the only entities that care if their communities have the Internet access they need in the modern economy. It stretches credulity to think Kansas would pass a bill that would prevent Google from expanding its network in the region.
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Businesses Mount Opposition to Anti-Competition Cable Bill in Kansas

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In a very quick turnaround, a number of prominent companies have signed on to a letter opposing the Kansas bill to block competition for existing Internet providers, like Time Warner Cable. Firms signing the letter sent to the Commerce Committee include Alcatel-Lucent, American Public Power Association, Atlantic Engineering Group, Calix, CTC Technology & Energy, Fiber to the Home Council, Google, National Association of Telecommunications Officers and Advisors, OnTrac, Telecommunications Industry Association, Utilities Telecom Council. The Committee will hear the bill on Tuesday morning. We understand that no recording or live streaming is planned.

Update: When originally posting this, I failed to credit Jim Baller - who organized the letter and works to preserve local authority, so communities themselves can decide whether a network is a wise investment.

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Early Reactions to Anti-Competition Broadband Bill in Kansas

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Following the introduction of SB 304 to limit investment in Internet networks in Kansas, which we covered on Tuesday, we saw some early reactions from those who fear the bill will effectively stop new investment in networks, much to the benefit of the big cable and telephone companies already providing service. We quickly saw a new Facebook page - Kansans for Broadband Access - and a related website by the same name. In Chanute, a rural community with an impressive municipal network serving businesses and anchor institutions, the local paper covered overwhelming disapproval.
The city opposes the bill because it’s legislation that allows lawmakers in Topeka to define what local communities can or cannot do. “It’s about home rule, local choice,” Chanute Utilities Director Larry Gates said. “It’s not about what happens in Topeka.”
And a local business weighed in, noting that the City service is essential because the private providers have refused to upgrade and offer modern services:
Phil Jarred of Jarred Gilmore & Phillips PA said the two private companies providing internet services, CableOne and AT&T cannot meet the needs his business requires. “Both services are not fast enough,” Jarred said. “It costs us too much not to have the fiber optics.”
Stacey Higginbotham at GigaOm noted that it curiously bans both municipal networks and the types of partnerships that Google and Kansas City formed, finishing with "it looks like incumbent providers are fighting back with politics." This is nothing new of course - companies have sought for years to protect their businesses with laws limiting the competition rather than investing or being innovative. But when it comes to an essential infrastructure, we should be particularly careful.
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Over the Top Video: A Peak or a Path Forward?

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About six months ago, I was quite bullish on advances in over-the-top (OTT) video making it easier for communities to build fiber networks because they would no longer have to deal with the challenges of securing and delivering traditional cable television channels. I explored these challenges in a recent post. OTT video includes Hulu, Netflix, Apple TV, and similar services that deliver video content over your broadband connection, ideally to your television. Last summer, we were anticipating more devices and services that would expand OTT options. In the time since, I have been disappointed. There have been advances - the Google Chromecast dongle works well (if you have a good Wi-Fi signal near your TV - no ethernet option unfortunately). But Chromecast works with a limited suite of video services. Hulu works well enough, but seems to have fewer shows that I want to watch available on Hulu plus. Also, Comcast owns it and won't always be shackled by the temporary conditions it agreed to in order to secure permission to buy NBC Universal. Aereo continues to be a very interesting model but will be fighting in the courts for awhile yet, creating an air of uncertainty over its future. Additionally, its business model hurts public access media (locally produced content), which often depends on franchise fees that Aereo and broadband providers don't have to pay. On the other hand, Aereo solves the problem of getting sports programming over the top and that is a big deal. We had high hopes for an announcement from Intel that it would begin marketing a service offering television channels over the top but it ran into the steep barriers to entry we have previously noted. Now the Intel effort is dead to us: Verizon has purchased it.
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Seattle, Gigabit Squared, the Challenge of Private Sector Cable Competition

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This the second in a series of posts exploring lessons learned from the Seattle Gigabit Squared project, which now appears unlikely to be built. The first post is available here and focuses on the benefits massive cable companies already have as well as the limits of conduit and fiber in spurring new competition. This post focuses on business challenges an entity like Gigabit Squared would face in building the network it envisioned. I am not representing that this is what Gigabit Squared faced but these issues arise with any new provider in that circumstance. I aim to explain why the private sector has not and generally will not provide competition to companies Comcast and Time Warner Cable. Gigabit Squared planned to deliver voice, television, and Internet access to subscribers. Voice can be a bit of hassle due to the many regulatory requirements and Internet access is comparatively simple. But television, that is a headache. I've been told by some munis that 90% of the problems and difficulties they experience is with television services. Before you can deliver ESPN, the Family Channel, or Comedy Central, you have to come to agreement with big channel owners like Disney, Viacom, and others. Even massive companies like Comcast have to pay the channel owners more each year despite its over 10 million subscribers, so you can imagine how difficult it can be for a small firm to negotiate these contracts. Some channel owners may only negotiate with a provider after it has a few thousand subscribers - but getting a few thousand subscribers without good content is a challenge. Many small firms (including most munis) join a buyer cooperative called the National Cable Television Cooperative (NCTC) that has many of the contracts available. But even with that substantial help, building a channel lineup is incredibly difficult and the new competitor will almost certainly be paying more for the same channels as a competitor like Comcast or Time Warner Cable.
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White Space Pilot Project Brings Basic Internet From Library to Residents … For Free!

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The Gigabit Libraries Network (GLN) has orchestrated a pilot project to optimize white space technology for connectivity in and near community libraries and schools. We discussed this approach on our most recent podcast with Don Means, coordinator of the project.

White spaces wireless, sometimes referred to as "Super Wi-Fi" or "TVWS," can provide limited access in rural areas with limited funds and limited connectivity options. The technology is still in the development stage but creative people working in community libraries are finding new ways to use it.

GLN's goal is to bring next generation connectivity to all 16,000 libraries in the U.S. The organization grew out the 2007 "Fiber to the Library" Campaign from the Community TeleStructure Initiative. The initiative is a collaboration of institutions of higher education, corporations serving the higher education technology market, and related entities. GLN advances the idea that anchor networks, like those at the library, are cost effective ways to serve populations and to create middle mile access.

"White spaces" are the unlicensed low-frequency spectrum that was reserved for television signals prior to digitization of television. (If you are REALLY old, like me, you remember the "UHF" and "VHF" dials on the ol' black-and-white.) As we transitioned to digital TV, the spectrum was abandoned. White spaces differ from traditional point-to-point wireless spectrum because they do not require a line of sight. Buildings, trees, or other obstacles do not stop the signals. Thurman, New York, and New Hanover County in North Carolina use white space technology for limited Internet access in their areas.

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NATOA Keynote Panel Discusses Role of Local Governments in Improving Internet Access

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In September, I joined the keynote lunch panel at the annual NATOA Conference to discuss what local governments can do to improve Internet access. Joanne Hovis moderated a discussion between Rondella Hawkins of City of Austin, Milo Medin of Google, and myself.

I have embedded the video below so it starts with the panel discussion. However, if you go back to the beginning, you will also be able to watch the annual award presentations, including one to Longmont in Colorado, as well as Milo Medin's 10 minute presentation prior to this panel discussion.

We discuss many important issues, particularly the various actions local governments can take to either build their own networks or to make the community more tempting to others who might build a network.

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