DigitalC at 10,000 Subscribers - Episode 11 of Unbuffered
In this episode of Unbuffered, Chris is joined again by Joshua Edmonds, CEO of DigitalC, for an ongoing conversation about one of the most ambitious efforts in the country to address the digital divide.
Josh explains how DigitalC evolved into a nonprofit Internet service provider serving Cleveland with next-generation fixed wireless technology. He shares how the organization built a citywide network, why it offers service starting at $18 per month, and what it means to be approaching 10,000 subscriber households serving more than 23,000 people.
Chris and Josh discuss the relationship between digital equity and everyday economics, including affordability, rising household costs, and why low-cost Internet service continues to resonate with residents. They also explore how DigitalC’s approach could influence the broader telecommunications industry, from pricing strategies to customer contracts.
The conversation also looks at the realities of operating a nonprofit ISP, including customer payments, subscriber growth, apartment building deployments, and the challenge of finding the right technology for different situations. Josh explains how DigitalC uses a mix of fixed wireless, existing infrastructure, and other solutions to reach both single-family homes and multi-dwelling units across the city.
Throughout the episode, Chris and Josh reflect on what it takes to build a sustainable model for connecting residents, why local solutions matter, and how communities can move beyond talking about the digital divide to actually closing it.
This show is 53 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.
You can also check out the video version via YouTube.
Transcript below.
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Listen to other episodes (formerly Community Broadband Bits) or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.
Thanks to Whitedrift for the song Operator, licensed Creative Commons Attribution (3.0).
