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Profiles of Monopoly: Big Telecom and Cable

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For years, national cable and telecom companies have complained that they work in a tough industry because “there’s too much broadband competition.” Such a subjective statement has created confusion among subscribers, policy makers, and elected officials. Many people, especially those in rural areas, have little or no choice. We wanted to dive deeper into the realities of their claim, so we decided to look at the data and map out what the large carriers offer and where they offer it. In order to share our findings with policy makers, local elected officials, and the general public, we’ve created a report that includes series of maps to illustrate our findings and our analysis, Profiles of Monopoly: Big Cable and Telecom.

Download the report.

Choice, Data, the FCC

In this analysis, we examined Form 477 Data from ISPs and submitted to the FCC. While the data paints a grim picture of where competition truly exists, those who read the report should remember that Form 477 Data breaks down information into census blocks. As a result, the Form 477 overstates broadband service availability and the size of coverage areas. With this in mind, we believe the reality on the ground is even worse than what FCC data shows. 

In the report, we shared our thoughts on the data from the FCC:

We have deep hesitations about using this data because of its many inaccuracies, but there is no other feasible option. In any event, this provides a conservative baseline for the problems in the market - though we believe the true level of competition is worse than this analysis shows, neither is tolerable in a country that claims to support a market-driven solution for supplying broadband Internet access. 

Important Findings

Mapping Monopolies and Making Recommendations - Community Broadband Bits Podcast 317

If you haven’t already taken a look at our most recent report, now is your chance to get some insight before you download it and dive in. Profiles of Monopoly: Big Cable and Telecom, written by our Hannah Trostle, recently left ILSR to attend grad school, and Christopher Mitchell, transforms FCC Form 477 data into a series of maps that reveal a sad state of competition in the U.S. broadband market. For episode 317 of the podcast, Hannah and Christopher discuss the report and the main findings.

Download the report here.

Hannah and Christopher provide more insight into the main findings of the report, which analyzes where competition exists and where large national providers fail to invest. The result ultimately creates densely populated areas with more competition for broadband (as defined by the FCC) than rural areas. Due to their de facto monopolies, the top national providers capture huge segments of the population.

Hannah and Christopher also talk about the quality of the Form 477 data and the need for better benchmarks, we learn about why Hannah and Christopher felt that it was time to take the data and turn it into a visual story. You’ll learn more about their methodology in developing the maps and their analysis. Hannah, who created the maps that make the foundation of the report, shares some of the surprises she discovered. The two talk about the Connect America Fund and the policies behind the program and how the results have aggravated lack of broadband in rural America and how cooperatives are picking up the slack where big corporate ISPs are failing rural America.

cover-monopoly-report-2018_0.png If you want to learn more about how cooperatives are running circles around the big ISPs in rural areas, download our 2017 report, Cooperatives Fiberize Rural America: A Trusted Model for the Internet Era.

This show is 37 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Couldn't Make it to Pittsburgh? Vid of NCC Conference Now Online

If you couldn’t make it to Pittsburgh for “Making Connections” with Next Century Cities in July, you can still almost be there. The Internet Society has now archived the video footage of the event — speeches and panels — and made them available online.

Among the videos, we recommend Blair Levin’s keynote and the panel moderated by our Christopher Mitchell. In Blair’s speech he speaks about the importance of local authority as communities across the U.S. try to find the best way to deploy high-quality Internet access. Blair’s speech focuses on how smart cities and smart policy depend on learning and how the FCC’s Broadband Deployment Advisory Council (BDAC) is earning a failing grade. Through its imbalance in membership, misconceptions about the power of the telecommunications industry, and inability to negotiate properly it's placing too much power in the hands of already powerful ISPs.

The results won’t bring broadband to those who need it, won't facilitate smart city technologies, and seems designed only to confirm what they want to believe, which is that local communities should not have control over their own connectivity solutions. 

You can check out all the videos from the event here.

Read the text of the speech or watch video of Blair’s speech and the panel that follows:

Report Dives Deep Into Big Cable and Telecom Monopolies

For years, national cable and telecom companies have complained that they work in a tough industry because “there’s too much broadband competition.” Such a subjective statement has created confusion among subscribers, policy makers, and elected officials. Many people, especially those in rural areas, have little or no choice. We wanted to dive deeper into the realities of their claim, so we decided to look at the data and map out what the large carriers offer and where they offer it. In order to share our findings with policy makers, local elected officials, and the general public, we’ve created a report that includes series of maps to illustrate our findings and our analysis, Profiles of Monopoly: Big Cable and Telecom.

Download the report.

Choice: The Ultimate Prize

Whether it’s a brand of breakfast cereal, a model of car, or an Internet Service Provider (ISP), those who purchase a good or service know that when they have more options, the options they have are better. The FCC defines "broadband" as connectivity that provides speeds of at least 25 Megabits per second (Mbps) download and 3 Mbps upload; our report fouces on service where ISPs claim to offer this minimum threshold. 

When it comes to ISPs, subscribers often have a faux choice between unequal services, such as one telephone company offering slow DSL and one cable company that offers faster cable Internet access. People in rural America often have even slimmer options because cable ISPs don’t provide broadband in less populated rural areas. In other words, the market has spoken and the market is broken.

ICYMI: NBC News Ponders Rural Connectivity, Economic Development, and Bad Data

In his recent article written for NBC News, journalist Phil McCausland examines the impacts broadband access can have on rural communities and the challenges that persist in bringing coverage to these isolated areas. Reliable high-speed internet access can spark economic development in some of the United State’s most cash-strapped areas, but a lack of dependable data makes acquiring funding difficult.

McCausland explores how high-speed Internet access is becoming increasingly essential for communities’ economic growth. He spoke with Roberto Gallardo, the assistant director of the Purdue Center for Regional Development, who explained how having broadband access today “is analogous to the installation of a railroad 100 years ago or a highway 50 years ago.”

Bringing Broadband to Rural Areas

McCausland investigates the specific case of Lake County, Minnesota, an area home to 10,000 people that spans 3,000 square miles in the far northeast part of the state. Our 2014 report, All Hands on Deck: Minnesota Local Government Models for Fiber Internet Access, describes how the Minnesota legislature set a goal in 2010 to achieve universal access to high speed broadband throughout the state by 2015, including in Lake County. Many of Minnesota’s local governments stepped up to try to accomplish the goal. Local leaders in Lake County decided that they needed high-speed internet in order to take part in the growing digital economy. McCausland found that after nearly eight years of planning and an investment of over $80 million dollars, the area is seeing the economic benefits of high-speed Internet access. Coverage has boosted tourism and allowed for lifestyles that involve working remotely, as well as becoming essential to the growth of local businesses. 

No Protection From a Broken Market: Infographic Deja Vu

As of June 11th, federal network neutrality protections formally expired, thanks to Chairman Ajit Pai and the other Republican Commissioners at the FCC. In the months leading up to the vote, Pai has continued to press the talking point that the market will protect consumers. Now is a good time to pull out our infographic from last year, "The Market Has Spoken. The Market Is Broken," to remind Chairman Pai that a broken market isn’t much protection.

Is a Broken Market Able to Protect Anyone?

If people Americans aren’t satisfied with their current ISP, they should just switch, right? That’s why we have a competitive market — so subscribers who are unhappy with one Internet service can switch to another, right? Sounds great, but when there is no competition where you live, “you’ll take what you git and you won’t throw a fit.” At least, that’s what monopoly providers expect.

Our infographic addresses national ISPs that deliver services in both urban and rural areas. Time and again, consumers report that they’re dissatisfied with companies such as Comcast, AT&T, and CenturyLink, but with no options in many areas, there is no recourse. Now that we know approximately 177 million Americans live under the shadow of ISPs that willingly offend network neutrality policies, the faulty market is a more important issue than ever.

National ISPs know the monumental task ahead of new entrants, but also know that if subscribers get a taste for something better, big companies will lose their advantage and subscribership. In order to keep their position at the top of the heap, they invest millions of dollars each year into lobbying at the state and federal level. By advancing legislation that effectively blocks smaller players and municipalities from developing new and better services, Comcast, AT&T, and others can maintain their monopolies.

Our infographic looks at some hard numbers and offers examples of solutions. When communities find a way to get past the big telecom and cable industry stranglehold, they can thrive with local control and accountability.

Check out a larger image here.

California Bill Aims to Reduce Rural Broadband Barriers

In response to the FCC’s decision to end federal network neutrality protections, California and other states have introduced bills to fill the gap left by the Commission. Local communities who had flirted with the idea of publicly owned Internet infrastructure in the past have now taken a second and more serious look to counteract the FCC’s harmful policy shift. Assembly Member Ed Chau’s AB 1999, making its way through the legislative process, is opening possibilities for local communities to invest in their own Internet infrastructure. Chau recognizes that publicly owned networks are an option for more than network neutrality protections, especially in rural communities.

Attitude Adjustment

Our Christopher Mitchell travelled to California in May to testify about the bill as it worked its way through the committee process. AB 1999 could indicate that big telephone and cable companies now have less influence in state Capitols around the U.S. than in past years. We recently wrote about a New Hampshire bill that gives us similar hope — a piece of legislation signed by the Governor there that removed restrictions on local investment in broadband networks.

Like New Hampshire's SB 170, AB 1999 allows communities where big national providers don’t want to invest have more control over how they improve local connectivity. If passed, the bill will give California's community service districts the ability to develop public broadband networks and offer services. The language of the bill also requires that any networks developed by community service districts adhere to network neutrality rules.

Rural Communities Serving Themselves

Why 25 Mbps / 3 Mbps is a reasonable minimum standard in 2018

The definition of “broadband” has changed over the years to reflect the way we use the Internet. From a mere 200 kilobits per second (Kbps) in download speed in 1996 to 25 megabits per second (Mbps) in 2015, it’s also important to remember that download speed is only part of the definition. While lobbyists for big ISPs argue the 25/3 standard is too high,  25 Mbps (download) and 3 Mbps (upload) is a reasonable minimum standard for broadband in 2018.

#1 /Turn off that video! I need to make a phone call!/ 
Back in the day, we used to accept that accessing the Internet meant we couldn’t make phone calls. Technology has advanced, and now that seems ridiculous. In 2018, general household Internet use requires at least a 25 Mbps download capacity so that we can all use the Internet without disrupting each other. 

Here’s the Federal Communications Commission’s (FCC) handy chart:

 

Fate of Network Neutrality Now in the Hands of the House

Network neutrality protections are scheduled to disappear on June 11th. In an effort to reverse the FCC’s decision that will put millions at risk by eliminating market protections, 52 Senators voted in favor of a Resolution of Disapproval on May 16th. The vote was enough to pass the Resolution and send it on to the next step under the Congressional Review Act (CRA).

Heading to the House

In addition to the full roster of Democrats, Republican legislators, Republicans Susan Collins of Maine, Lisa Murkowski of Alaska, and John Kennedy of Louisiana, voted in favor of the bill. Last February, citizen groups in Louisiana joined together to show support for network neutrality, staging rallies in four cities and visiting Senator Kennedy with thousands of signatures on a petition urging him to support the Resolution.

Now that the measure has passed in the Senate, it faces a tougher time in the House, however, where passage requires more votes to obtain the necessary majority. Advocates are busy organizing citizens, businesses, and entities to express their support for the policy and demand that Representatives take the same route as the Senate.

“We will continue to fight for net neutrality in every way possible as we try to protect against erosion into a discriminatory internet, with ultimately a far worse experience for any users and businesses who don’t pay more for special treatment,” said Denelle Dixon, chief operating officer at Mozilla.

The Congressional Review Act

Unlike in the Senate, there is no fast-track option from the House Committee to the House Floor. If the House Committee fails to report, however, a majority can force a vote. Like in the Senate, a simple majority in favor of the Joint Resolution is required for passage — 218 votes in the House.

Bernie Sanders Video on Network Neutrality Features Our Christopher Mitchell

Vermont was one of the first states to take decisive action to try to curb the harmful consequences from the repeal of network neutrality. It’s only fitting that Senator Bernie Sanders recently released a video on network neutrality featuring one of the country’s experts on connectivity — our own Christopher Mitchell.

The video details how the FCC’s decision to eliminate federal network neutrality protections will harm rural America. Christopher describes the lack of competition as it exists today and how services and prices will change to the detriment of subscribers if we move forward without network neutrality in place. 

“We can’t expect competition in rural areas, [they] are, in many cases, only going to have one high-quality network provider,” says Mitchell. “Losing net neutrality means that the cable and telephone companies are going to be able to set up toll booths and charge more money on the networks they’ve already created.”

Check out the video and share it widely:

Trying to Fix The Mistake

When FCC Chairman Ajit Pai and the other Republican Commissioners voted to repeal network neutrality last December, advocates mobilized. The decision put more than 170 million Americans at risk of losing market protections. By using the Congressional Review Act (CRA), Democrats in Congress hope to reverse the Commission’s decision. The repeal formally goes into effect on June 11th.