Port of Lewiston’s open access dark fiber network continues to move toward completion. Construction crews are burying fiber lines at multiple project sites around Lewiston. In the past few weeks, the network crossed to the north side of Clearwater River via the Memorial Bridge, where it will link to Whitman County’s fiber network. 

A recent article from the Port of Lewiston listed completed sections of the network, 

“So far, it reaches major employers such as St. Joseph Regional Medical Center, Lewis-Clark State College, Regence and the Vista Outdoor plant at 11th and Snake River avenues.”

The article also outlined the projects to be completed by September 1st,

“They will reach the industrial district by the Lewiston-Nez Perce County Regional Airport, Clearwater Paper, Schweitzer Engineering Laboratories and the Southway Bridge. At the bridge, the lines will connect with an Asotin County network built by the Port of Clarkston.”

Questions From The Past

Memorial Bridge is only the first of two bridge crossings necessary for the completion of the Lewiston-Whitman-Asotin fiber network. The Southway Bridge crosses the Snake River to Asotin County. Conduit access rights stalled construction progress across the river. We wrote about the negotiations in a story from earlier this summer.

Readers may recall that there was a question with Centurylink's right to have conduit on the bridge and whether or not they owned the conduit or where the provider's potential ownership rights ended. To iron out the details, the Port of Lewiston filed a Freedom of Information Act request with the U.S. Army Corps of Engineers, the bridge builders.

Unless you live in a rural community, you probably assume becoming a Gigabit community is all about the miracles of speed. Speed is important, but so is Internet choice, reliable service, and respectful customer service. It’s also about being excited as you consider future economic opportunities for your rural town.

Businesses Struggling With Old Services

Before Greenlight began serving Pinetops, the best community members could get was sluggish Centurylink DSL. Suzanne Coker Craig, owner of CuriosiTees, described the situation for her business:

Suzanne used to be a subscriber to Centurylink DSL service at her Pinetops home, but years ago she just turned it off. “We weren’t using it because it used to take forever; it just wasn’t viable.” She now has Greenlight’s 40 Mbps upstream and downstream service. “It’s just so very fast,” she said.

Her business, a custom screen printing shop, uses an “on-time” inventory system, so speed and reliability is critical for last-minute or late orders:

“We work with a Charlotte company for our apparel. If we get our order in by 5 p.m. from here, the next day it will be delivered. That’s really important for business.” Before Greenlight, Suzanne described how “We had been sweating it out.”  Suzanne’s tee-shirt store only had access to 800 Kbps DSL upload speed. She would talk to the modem. “Please upload by 5 p.m. Please upload.” Now she can just go home and put her order in at the last minute. “We are comfortable it will upload immediately….It’s just so much faster. Super fast…Having Greenlight has just been very beneficial for our business.” 

She also subscribes to Greenlight from home and her fiber connection is able to manage data intense uploads required for sending artwork, sales reports, and other large document transfers. As a Town Commissioner, Suzanne sees Greenlight service in Pinetops as more than just a chance to stop "sweating it out."

“I just see a brighter future for our town now,” she reflected. “It’s a neat selling point. It’s difficult in small rural areas to get good technology-based companies. This now opens the door for us to recruit just those kinds of businesses…It’s hard to imagine a business that does not need Internet access.” 

Local officials in Charles City, a town of 7,500 in northeastern Iowa, approved a preliminary study of community broadband interest late last month. The study will determine whether additional funds should be allocated toward a more comprehensive study. This announcement comes on the heels of increased regional interest in the Iowa Fiber Alliance, a proposed multi-community fiber ring. 

The preliminary study will cost the city $18,500 and should be completed before the end of the summer. The Community Broadband Engagement and Education Project seeks to engage key community stakeholders, educate the public on high-speed community networks, and ultimately measure the interest of local residents, businesses, and government leadership. 

Third Time’s the Charm

Local interest in community networks has peaked twice in the past decade. In 2005, Charles City residents approved a referendum to create a telecommunication utility with a 62 percent majority. Under threat of losing revenues to a community network, incumbent Internet service providers (ISPs) promised local officials that they would improve the network. Stopgap measures from Mediacom and CenturyLink marginally improved local connectivity in the short-term, but Charles City residents soon realized that they hadn’t escaped the letdowns of the telecom octopus. 

The Port of Lewiston’s dark fiber network is up and running and now has connected a commercial customer, reports 4-Traders, but achieving the maximum reach has hit some resistance.

Warehousing and distribution company Inland 465, is operating a 150,000 square-foot warehouse and obtaining Internet access from First Step Internet, which leases dark fiber from the Port of Lewiston’s network. Community leaders hope this is the first of many commercial customers.

Last summer the community announced that they intended to deploy an open access dark fiber network to spur economic development opportunities. The network plan called for a connection to nearby Port of Whitman’s fiber network, which has operated for more than a decade.

Bumps On Bridges

According to 4-Traders, the Port of Lewiston is encountering issues deploying over the optimal route for expanding to serve more commercial clients. The community is near the Clearwater and Snake Rivers and must cross bridges en route to connect with nearby networks in the ports of Whitman County and Clarkston. Both communities have their own fiber networks and would like to connect to Lewiston’s new infrastructure. The collaborations would allow a larger loop and better redundancy for all three networks.

The Port of Whitman has an agreement with Cable One to use the provider's hangers on the bridge across the Clearwater River. In exchange, Cable One is allowed to access certain Port of Whitman County conduit on a different bridge. The state of Idaho issued the permit to Cable One to allow them to install the hangers and now the Port of Whitman County is applying to the state to have those same permits issued in its name. Once the Port of Whitman County has the permits, the Port of Lewiston will be able to use the hangers to connect to the Port of Whitman County network.

CenturyLink's Conduit...Or Is It?

For seniors, low-income residents, and the disabled in Saint Paul, Minnesota, a Comcast discount within the city's franchise agreement is not all it was cracked up to be. The Pioneer Press recently reported that, as eligible subscribers seek the ten percent discount guaranteed by the agreement, they are finding the devil is in the details - or lack of them.

This is a warning to those who attempt to negotiate with Comcast for better service. Comcast may make deals that it knows are unenforceable. 

"No Discount For You!"

For years, Comcast held the only franchise agreement with the city of St. Paul. In 2015, the city entered into a new agreement with the cable provider and, as in the past, the provider agreed to offer discounts for low-income and senior subscribers. Such concessions are common because a franchise agreement gives a provider easy access to a pool of subscribers.

It seems like a fair deal, but where there is a way to squirm out of a commitment, Comcast will wriggle its way out. 

Comcast is refusing to provide the discount when subscribers bundle services, which are typically offered at reduced prices. Because the contract is silent on the issue of combining discounts, the city of approximately 298,000 has decided it will not challenge Comcast's interpretation:

The company notes that the ten percent senior discount applies only to the cable portion of a customer's bill. Comcast has maintained that it is under no legal obligation to combine discounts or promotions, and that bundled services provide a steeper discount anyway.

Subscribers who want to take advantage of the discounts will have to prove their senior status and/or their low-income status. In order to do so, Comcast representatives have been requesting a copy of a driver's license or state issued i.d. 

CenturyLink Picks Up the Baton

In May, Chris introduced you to Sean Moody from Santa Fe's Economic Development Division, to explain how the community was investing in a new fiber link to better serve the local business community. With a little competition, Santa Fe officials expect more choice, better connectivity, and improved services.

CenturyLink controls the community's only connection to the Internet and the line bringing access to the web into the downtown district. Santa Fe's $1 million investment creates another path to encourage other providers to compete. Residents in Santa Fe pay approximately $50 per month for average speeds of 5 Megabits per second (Mbps) while nearby Albuquerque pays the same for 10 Mbps.

The situation may soon change.

On Monday, December 14th, the community will celebrate the investment as they "Flip the Switch and Connect Santa Fe to the Future." The event will take place at the Santa Fe City Offices and will begin at 9 a.m. Mayor Javier M. Gonzales will flip the switch at 10 a.m. to activate Santa Fe’s very first gigabit-speed Internet connection.

From the announcement:

Mayor Gonzales and the City’s Economic Development Division invite you to celebrate activating the first gigabit district in Santa Fe through Santa Fe Fiber, the City’s innovative broadband infrastructure project.

...

On Monday, December 14th from 9 until 11 AM Mayor Gonzales will be joined by special industry guests to flip the switch and experience first-hand the power and potential of gigabit-speed Internet delivered over the City’s newly completed fiber optic backbone. The community is invited to bring devices and try out the new speed!