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After Years of Declining Service, Pikeville, Kentucky Strikes a Deal for a New Partnership

Pikeville, Kentucky (pop. 7,300) sits about 150 miles southeast of Lexington, in the extreme eastern part of the state. Today, after almost a decade of fighting with Internet Service Provider (ISP) Optimum about service so consistently poor that the city finally sued the provider, it’s working on an alternative: a partnership that will see the local government build new citywide fiber infrastructure and lease it to an operating partner.

A Tale As Old As Time

Publicly available data shows that, historically, about two-thirds of the city of Pikeville can take Internet service from Inter Mountain Cable - a regional provider with about 25,000 subscribers across Kentucky, West Virginia, and Virginia. Likewise, Optimum (formerly Suddenlink) offers cable service to about the same number of households. AT&T’s DSL service covers a little more than a quarter of town. Those living in the northern half of the city generally have better service options than those living in the southern half.

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Pikeville Kentucky Map

The path the city of Pikeville has taken began almost 15 years ago. In 2009, the local government signed a new, 10-year franchise agreement with Suddenlink. But when Altice (originally a French telecommunications company) bought Suddenlink back in 2015 to build its portfolio here in the United States, things quickly took a turn for the worse.

After Years of Declining Service, Pikeville, Kentucky Strikes a Deal for a New Partnership

Pikeville, Kentucky (pop. 7,300) sits about 150 miles southeast of Lexington, in the extreme eastern part of the state. Today, after almost a decade of fighting with Internet Service Provider (ISP) Optimum about service so consistently poor that the city finally sued the provider, it’s working on an alternative: a partnership that will see the local government build new citywide fiber infrastructure and lease it to an operating partner.

A Tale As Old As Time

Publicly available data shows that, historically, about two-thirds of the city of Pikeville can take Internet service from Inter Mountain Cable - a regional provider with about 25,000 subscribers across Kentucky, West Virginia, and Virginia. Likewise, Optimum (formerly Suddenlink) offers cable service to about the same number of households. AT&T’s DSL service covers a little more than a quarter of town. Those living in the northern half of the city generally have better service options than those living in the southern half.

Image
Pikeville Kentucky Map

The path the city of Pikeville has taken began almost 15 years ago. In 2009, the local government signed a new, 10-year franchise agreement with Suddenlink. But when Altice (originally a French telecommunications company) bought Suddenlink back in 2015 to build its portfolio here in the United States, things quickly took a turn for the worse.

Loveland, Colorado’s Municipal Fiber Network Crosses Finish Line

As Loveland, Colorado’s municipal broadband network continues to rack up industry accolades on its path to providing world-class high-speed Internet service, the city is now celebrating another important milestone.

Last week, Pulse Fiber officials announced that construction of its community-owned broadband network is now complete with every household and business in this city of 77,000 now having access to affordable gig-speed service.

The $110 million construction project, which began in earnest only four years ago, is the largest capital project in the city’s history, reaching the finish line on time and on budget, city officials said.

In a press announcement Steve Adams, Loveland’s City Manager, captured the meaning of the moment:

“As we celebrate the successful conclusion of this historic project, Pulse stands as a shining example of what is possible when the community unites to pioneer innovative, collaborative solutions. We did this for ourselves, and we made it happen together.”

“This infrastructure has been designed and built with future generations in mind, ensuring Loveland remains at the forefront of modern, robust, and future-proof Internet delivery,” Pulse Broadband Manager Brieana Reed-Harmel added.

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Pulse Fiber construction

Pulse officials candidly acknowledged that the pathway to the leading edge of Internet connectivity wasn’t easy, as the city had to navigate network construction through a global pandemic, supply chain disruptions, and inflation. But despite those challenges, Pulse Fiber has deployed 631 miles of conduit and over 1,300 miles of fiber throughout the city.

Loveland, Colorado’s Municipal Fiber Network Crosses Finish Line

As Loveland, Colorado’s municipal broadband network continues to rack up industry accolades on its path to providing world-class high-speed Internet service, the city is now celebrating another important milestone.

Last week, Pulse Fiber officials announced that construction of its community-owned broadband network is now complete with every household and business in this city of 77,000 now having access to affordable gig-speed service.

The $110 million construction project, which began in earnest only four years ago, is the largest capital project in the city’s history, reaching the finish line on time and on budget, city officials said.

In a press announcement Steve Adams, Loveland’s City Manager, captured the meaning of the moment:

“As we celebrate the successful conclusion of this historic project, Pulse stands as a shining example of what is possible when the community unites to pioneer innovative, collaborative solutions. We did this for ourselves, and we made it happen together.”

“This infrastructure has been designed and built with future generations in mind, ensuring Loveland remains at the forefront of modern, robust, and future-proof Internet delivery,” Pulse Broadband Manager Brieana Reed-Harmel added.

Image
Pulse Fiber construction

Pulse officials candidly acknowledged that the pathway to the leading edge of Internet connectivity wasn’t easy, as the city had to navigate network construction through a global pandemic, supply chain disruptions, and inflation. But despite those challenges, Pulse Fiber has deployed 631 miles of conduit and over 1,300 miles of fiber throughout the city.

Loveland, Colorado’s Municipal Fiber Network Crosses Finish Line

As Loveland, Colorado’s municipal broadband network continues to rack up industry accolades on its path to providing world-class high-speed Internet service, the city is now celebrating another important milestone.

Last week, Pulse Fiber officials announced that construction of its community-owned broadband network is now complete with every household and business in this city of 77,000 now having access to affordable gig-speed service.

The $110 million construction project, which began in earnest only four years ago, is the largest capital project in the city’s history, reaching the finish line on time and on budget, city officials said.

In a press announcement Steve Adams, Loveland’s City Manager, captured the meaning of the moment:

“As we celebrate the successful conclusion of this historic project, Pulse stands as a shining example of what is possible when the community unites to pioneer innovative, collaborative solutions. We did this for ourselves, and we made it happen together.”

“This infrastructure has been designed and built with future generations in mind, ensuring Loveland remains at the forefront of modern, robust, and future-proof Internet delivery,” Pulse Broadband Manager Brieana Reed-Harmel added.

Image
Pulse Fiber construction

Pulse officials candidly acknowledged that the pathway to the leading edge of Internet connectivity wasn’t easy, as the city had to navigate network construction through a global pandemic, supply chain disruptions, and inflation. But despite those challenges, Pulse Fiber has deployed 631 miles of conduit and over 1,300 miles of fiber throughout the city.

Loveland, Colorado’s Municipal Fiber Network Crosses Finish Line

As Loveland, Colorado’s municipal broadband network continues to rack up industry accolades on its path to providing world-class high-speed Internet service, the city is now celebrating another important milestone.

Last week, Pulse Fiber officials announced that construction of its community-owned broadband network is now complete with every household and business in this city of 77,000 now having access to affordable gig-speed service.

The $110 million construction project, which began in earnest only four years ago, is the largest capital project in the city’s history, reaching the finish line on time and on budget, city officials said.

In a press announcement Steve Adams, Loveland’s City Manager, captured the meaning of the moment:

“As we celebrate the successful conclusion of this historic project, Pulse stands as a shining example of what is possible when the community unites to pioneer innovative, collaborative solutions. We did this for ourselves, and we made it happen together.”

“This infrastructure has been designed and built with future generations in mind, ensuring Loveland remains at the forefront of modern, robust, and future-proof Internet delivery,” Pulse Broadband Manager Brieana Reed-Harmel added.

Image
Pulse Fiber construction

Pulse officials candidly acknowledged that the pathway to the leading edge of Internet connectivity wasn’t easy, as the city had to navigate network construction through a global pandemic, supply chain disruptions, and inflation. But despite those challenges, Pulse Fiber has deployed 631 miles of conduit and over 1,300 miles of fiber throughout the city.

Loveland, Colorado’s Municipal Fiber Network Crosses Finish Line

As Loveland, Colorado’s municipal broadband network continues to rack up industry accolades on its path to providing world-class high-speed Internet service, the city is now celebrating another important milestone.

Last week, Pulse Fiber officials announced that construction of its community-owned broadband network is now complete with every household and business in this city of 77,000 now having access to affordable gig-speed service.

The $110 million construction project, which began in earnest only four years ago, is the largest capital project in the city’s history, reaching the finish line on time and on budget, city officials said.

In a press announcement Steve Adams, Loveland’s City Manager, captured the meaning of the moment:

“As we celebrate the successful conclusion of this historic project, Pulse stands as a shining example of what is possible when the community unites to pioneer innovative, collaborative solutions. We did this for ourselves, and we made it happen together.”

“This infrastructure has been designed and built with future generations in mind, ensuring Loveland remains at the forefront of modern, robust, and future-proof Internet delivery,” Pulse Broadband Manager Brieana Reed-Harmel added.

Image
Pulse Fiber construction

Pulse officials candidly acknowledged that the pathway to the leading edge of Internet connectivity wasn’t easy, as the city had to navigate network construction through a global pandemic, supply chain disruptions, and inflation. But despite those challenges, Pulse Fiber has deployed 631 miles of conduit and over 1,300 miles of fiber throughout the city.

Loveland, Colorado’s Municipal Fiber Network Crosses Finish Line

As Loveland, Colorado’s municipal broadband network continues to rack up industry accolades on its path to providing world-class high-speed Internet service, the city is now celebrating another important milestone.

Last week, Pulse Fiber officials announced that construction of its community-owned broadband network is now complete with every household and business in this city of 77,000 now having access to affordable gig-speed service.

The $110 million construction project, which began in earnest only four years ago, is the largest capital project in the city’s history, reaching the finish line on time and on budget, city officials said.

In a press announcement Steve Adams, Loveland’s City Manager, captured the meaning of the moment:

“As we celebrate the successful conclusion of this historic project, Pulse stands as a shining example of what is possible when the community unites to pioneer innovative, collaborative solutions. We did this for ourselves, and we made it happen together.”

“This infrastructure has been designed and built with future generations in mind, ensuring Loveland remains at the forefront of modern, robust, and future-proof Internet delivery,” Pulse Broadband Manager Brieana Reed-Harmel added.

Image
Pulse Fiber construction

Pulse officials candidly acknowledged that the pathway to the leading edge of Internet connectivity wasn’t easy, as the city had to navigate network construction through a global pandemic, supply chain disruptions, and inflation. But despite those challenges, Pulse Fiber has deployed 631 miles of conduit and over 1,300 miles of fiber throughout the city.

Loveland, Colorado’s Municipal Fiber Network Crosses Finish Line

As Loveland, Colorado’s municipal broadband network continues to rack up industry accolades on its path to providing world-class high-speed Internet service, the city is now celebrating another important milestone.

Last week, Pulse Fiber officials announced that construction of its community-owned broadband network is now complete with every household and business in this city of 77,000 now having access to affordable gig-speed service.

The $110 million construction project, which began in earnest only four years ago, is the largest capital project in the city’s history, reaching the finish line on time and on budget, city officials said.

In a press announcement Steve Adams, Loveland’s City Manager, captured the meaning of the moment:

“As we celebrate the successful conclusion of this historic project, Pulse stands as a shining example of what is possible when the community unites to pioneer innovative, collaborative solutions. We did this for ourselves, and we made it happen together.”

“This infrastructure has been designed and built with future generations in mind, ensuring Loveland remains at the forefront of modern, robust, and future-proof Internet delivery,” Pulse Broadband Manager Brieana Reed-Harmel added.

Image
Pulse Fiber construction

Pulse officials candidly acknowledged that the pathway to the leading edge of Internet connectivity wasn’t easy, as the city had to navigate network construction through a global pandemic, supply chain disruptions, and inflation. But despite those challenges, Pulse Fiber has deployed 631 miles of conduit and over 1,300 miles of fiber throughout the city.

Loveland, Colorado’s Municipal Fiber Network Crosses Finish Line

As Loveland, Colorado’s municipal broadband network continues to rack up industry accolades on its path to providing world-class high-speed Internet service, the city is now celebrating another important milestone.

Last week, Pulse Fiber officials announced that construction of its community-owned broadband network is now complete with every household and business in this city of 77,000 now having access to affordable gig-speed service.

The $110 million construction project, which began in earnest only four years ago, is the largest capital project in the city’s history, reaching the finish line on time and on budget, city officials said.

In a press announcement Steve Adams, Loveland’s City Manager, captured the meaning of the moment:

“As we celebrate the successful conclusion of this historic project, Pulse stands as a shining example of what is possible when the community unites to pioneer innovative, collaborative solutions. We did this for ourselves, and we made it happen together.”

“This infrastructure has been designed and built with future generations in mind, ensuring Loveland remains at the forefront of modern, robust, and future-proof Internet delivery,” Pulse Broadband Manager Brieana Reed-Harmel added.

Image
Pulse Fiber construction

Pulse officials candidly acknowledged that the pathway to the leading edge of Internet connectivity wasn’t easy, as the city had to navigate network construction through a global pandemic, supply chain disruptions, and inflation. But despite those challenges, Pulse Fiber has deployed 631 miles of conduit and over 1,300 miles of fiber throughout the city.