Ting Internet

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Nimble Customer-centric Approach Sets Ting Apart - Community Broadband Bits Podcast 357

In early April while Christopher was at the 2019 Broadband Communities Summit in Austin, he recorded a series of interviews for the podcast. We’ve been sharing them over the past two months. This week we’re presenting his conversation with Director of Market Development and Government Affairs Monica Webb and Vice President for Networks Adam Eisner from Ting.

In addition to giving us a quick history about the Canadian company that provides Internet access, mobile phone service, and other services, Monica and Adam describe how the company’s culture that focuses on customers has been a driving force behind their success. Christopher asks Monica and Adam about the different models that Ting is using in its efforts to bring high-quality connectivity to places like Westminster, Maryland; Sandpoint, Idaho; and now Fullerton, California. Our guests describe how the company’s startup culture, emphasis on branding and marketing, and hyper local approach has assisted them with becoming and integral part of different communities and in developing unique partnerships. 

Monica and Adam also share some of the lessons they’ve learned in working with municipalities. While places vary widely in character, there are some actions every local community can take that help expedite deployment, especially with regard to preparation of permitting processes and related matters. The sooner a network is constructed and launched, the sooner local residents and businesses are enjoying high-speed Internet access.

This show is 28 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Nimble Customer-centric Approach Sets Ting Apart - Community Broadband Bits Podcast 357

In early April while Christopher was at the 2019 Broadband Communities Summit in Austin, he recorded a series of interviews for the podcast. We’ve been sharing them over the past two months. This week we’re presenting his conversation with Director of Market Development and Government Affairs Monica Webb and Vice President for Networks Adam Eisner from Ting.

In addition to giving us a quick history about the Canadian company that provides Internet access, mobile phone service, and other services, Monica and Adam describe how the company’s culture that focuses on customers has been a driving force behind their success. Christopher asks Monica and Adam about the different models that Ting is using in its efforts to bring high-quality connectivity to places like Westminster, Maryland; Sandpoint, Idaho; and now Fullerton, California. Our guests describe how the company’s startup culture, emphasis on branding and marketing, and hyper local approach has assisted them with becoming and integral part of different communities and in developing unique partnerships. 

Monica and Adam also share some of the lessons they’ve learned in working with municipalities. While places vary widely in character, there are some actions every local community can take that help expedite deployment, especially with regard to preparation of permitting processes and related matters. The sooner a network is constructed and launched, the sooner local residents and businesses are enjoying high-speed Internet access.

This show is 28 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Nimble Customer-centric Approach Sets Ting Apart - Community Broadband Bits Podcast 357

In early April while Christopher was at the 2019 Broadband Communities Summit in Austin, he recorded a series of interviews for the podcast. We’ve been sharing them over the past two months. This week we’re presenting his conversation with Director of Market Development and Government Affairs Monica Webb and Vice President for Networks Adam Eisner from Ting.

In addition to giving us a quick history about the Canadian company that provides Internet access, mobile phone service, and other services, Monica and Adam describe how the company’s culture that focuses on customers has been a driving force behind their success. Christopher asks Monica and Adam about the different models that Ting is using in its efforts to bring high-quality connectivity to places like Westminster, Maryland; Sandpoint, Idaho; and now Fullerton, California. Our guests describe how the company’s startup culture, emphasis on branding and marketing, and hyper local approach has assisted them with becoming and integral part of different communities and in developing unique partnerships. 

Monica and Adam also share some of the lessons they’ve learned in working with municipalities. While places vary widely in character, there are some actions every local community can take that help expedite deployment, especially with regard to preparation of permitting processes and related matters. The sooner a network is constructed and launched, the sooner local residents and businesses are enjoying high-speed Internet access.

This show is 28 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Westminster Teens Use Fiber, MAGIC, and Tech Skills to Survive Zombie Apocalypse

When communities deploy Internet access infrastructure, they use their investment to reduce costs for telecommunications, improve local connectivity, and encourage economic development. In Westminster, they’re also using their fiber optic network to boost local high school students’ tech skills in a fun and creative way. The community is using publicly owned fiber optic “magic” to multiply their youth’s opportunities.

Setting the Scene

The world has experienced a devastating disaster. Communications systems are down. Your ragtag band of survivors has been hiding from the zombies for several months now. After finding a generator and some computer parts inside an abandoned building, your group decides to use the pieces to create a working computer and try to establish contact with the other scattered survivors. But will you be able to do it before the zombies reach you …?

Or at least that’s the setting for the first ever Project e-Reboot competition, hosted by the Mid-Atlantic Gigabit Innovation Collaboratory (MAGIC) and e-End. Teams of students were tasked with rebuilding a functioning computer from old components in a hypothetical post-apocalyptic scenario. The challenge was held at e-End’s electronics recycling facility in Frederick, Maryland, in cooperation with MAGIC, a nonprofit organization based one county over in Westminster.

Partnering for Project e-Reboot

Westminster Teens Use Fiber, MAGIC, and Tech Skills to Survive Zombie Apocalypse

When communities deploy Internet access infrastructure, they use their investment to reduce costs for telecommunications, improve local connectivity, and encourage economic development. In Westminster, they’re also using their fiber optic network to boost local high school students’ tech skills in a fun and creative way. The community is using publicly owned fiber optic “magic” to multiply their youth’s opportunities.

Setting the Scene

The world has experienced a devastating disaster. Communications systems are down. Your ragtag band of survivors has been hiding from the zombies for several months now. After finding a generator and some computer parts inside an abandoned building, your group decides to use the pieces to create a working computer and try to establish contact with the other scattered survivors. But will you be able to do it before the zombies reach you …?

Or at least that’s the setting for the first ever Project e-Reboot competition, hosted by the Mid-Atlantic Gigabit Innovation Collaboratory (MAGIC) and e-End. Teams of students were tasked with rebuilding a functioning computer from old components in a hypothetical post-apocalyptic scenario. The challenge was held at e-End’s electronics recycling facility in Frederick, Maryland, in cooperation with MAGIC, a nonprofit organization based one county over in Westminster.

Partnering for Project e-Reboot

Westminster Teens Use Fiber, MAGIC, and Tech Skills to Survive Zombie Apocalypse

When communities deploy Internet access infrastructure, they use their investment to reduce costs for telecommunications, improve local connectivity, and encourage economic development. In Westminster, they’re also using their fiber optic network to boost local high school students’ tech skills in a fun and creative way. The community is using publicly owned fiber optic “magic” to multiply their youth’s opportunities.

Setting the Scene

The world has experienced a devastating disaster. Communications systems are down. Your ragtag band of survivors has been hiding from the zombies for several months now. After finding a generator and some computer parts inside an abandoned building, your group decides to use the pieces to create a working computer and try to establish contact with the other scattered survivors. But will you be able to do it before the zombies reach you …?

Or at least that’s the setting for the first ever Project e-Reboot competition, hosted by the Mid-Atlantic Gigabit Innovation Collaboratory (MAGIC) and e-End. Teams of students were tasked with rebuilding a functioning computer from old components in a hypothetical post-apocalyptic scenario. The challenge was held at e-End’s electronics recycling facility in Frederick, Maryland, in cooperation with MAGIC, a nonprofit organization based one county over in Westminster.

Partnering for Project e-Reboot

Westminster Teens Use Fiber, MAGIC, and Tech Skills to Survive Zombie Apocalypse

When communities deploy Internet access infrastructure, they use their investment to reduce costs for telecommunications, improve local connectivity, and encourage economic development. In Westminster, they’re also using their fiber optic network to boost local high school students’ tech skills in a fun and creative way. The community is using publicly owned fiber optic “magic” to multiply their youth’s opportunities.

Setting the Scene

The world has experienced a devastating disaster. Communications systems are down. Your ragtag band of survivors has been hiding from the zombies for several months now. After finding a generator and some computer parts inside an abandoned building, your group decides to use the pieces to create a working computer and try to establish contact with the other scattered survivors. But will you be able to do it before the zombies reach you …?

Or at least that’s the setting for the first ever Project e-Reboot competition, hosted by the Mid-Atlantic Gigabit Innovation Collaboratory (MAGIC) and e-End. Teams of students were tasked with rebuilding a functioning computer from old components in a hypothetical post-apocalyptic scenario. The challenge was held at e-End’s electronics recycling facility in Frederick, Maryland, in cooperation with MAGIC, a nonprofit organization based one county over in Westminster.

Partnering for Project e-Reboot

Westminster Teens Use Fiber, MAGIC, and Tech Skills to Survive Zombie Apocalypse

When communities deploy Internet access infrastructure, they use their investment to reduce costs for telecommunications, improve local connectivity, and encourage economic development. In Westminster, they’re also using their fiber optic network to boost local high school students’ tech skills in a fun and creative way. The community is using publicly owned fiber optic “magic” to multiply their youth’s opportunities.

Setting the Scene

The world has experienced a devastating disaster. Communications systems are down. Your ragtag band of survivors has been hiding from the zombies for several months now. After finding a generator and some computer parts inside an abandoned building, your group decides to use the pieces to create a working computer and try to establish contact with the other scattered survivors. But will you be able to do it before the zombies reach you …?

Or at least that’s the setting for the first ever Project e-Reboot competition, hosted by the Mid-Atlantic Gigabit Innovation Collaboratory (MAGIC) and e-End. Teams of students were tasked with rebuilding a functioning computer from old components in a hypothetical post-apocalyptic scenario. The challenge was held at e-End’s electronics recycling facility in Frederick, Maryland, in cooperation with MAGIC, a nonprofit organization based one county over in Westminster.

Partnering for Project e-Reboot

From Traffic to Ting: ISP Begins Serving Centennial Via City Fiber

The mayor doesn’t usually show up at your house when you switch to a new Internet service provider, but for Erin and Isaac Herman of Centennial, Colorado, that’s exactly what happened. In early September, they became the first official Fiber-to-the-Home (FTTH) subscribers in Centennial when Internet service provider (ISP) Ting connected their home with fiber optic lines. An event held at their house brought together community members and local officials to celebrate the “lighting” of the fiber line, a culmination of years of hard work by the city to develop a publicly owned dark fiber network.

To provide Internet access, Ting leases strands of Centennial’s open access fiber network, constructing its own lines to connect homes and businesses to that backbone. The Herman family and other subscribers now have superior connectivity as a result of the investments made by both their local government and the private company.

Plans for households range from 5 Megabits per second for $19 per month to symmetrical gigabit speeds for $89 per month. Centennial residents can pre-order on Ting’s website.

Fifth “Ting Town” on the Map

Ting operates fiber networks in five U.S. cities. In addition to Centennial, Ting delivers fast, affordable, reliable connectivity to subscribers in Charlottesville, Virginia; Holly Springs, North Carolina; Sandpoint, Idaho; and Westminster, Maryland.

From Traffic to Ting: ISP Begins Serving Centennial Via City Fiber

The mayor doesn’t usually show up at your house when you switch to a new Internet service provider, but for Erin and Isaac Herman of Centennial, Colorado, that’s exactly what happened. In early September, they became the first official Fiber-to-the-Home (FTTH) subscribers in Centennial when Internet service provider (ISP) Ting connected their home with fiber optic lines. An event held at their house brought together community members and local officials to celebrate the “lighting” of the fiber line, a culmination of years of hard work by the city to develop a publicly owned dark fiber network.

To provide Internet access, Ting leases strands of Centennial’s open access fiber network, constructing its own lines to connect homes and businesses to that backbone. The Herman family and other subscribers now have superior connectivity as a result of the investments made by both their local government and the private company.

Plans for households range from 5 Megabits per second for $19 per month to symmetrical gigabit speeds for $89 per month. Centennial residents can pre-order on Ting’s website.

Fifth “Ting Town” on the Map

Ting operates fiber networks in five U.S. cities. In addition to Centennial, Ting delivers fast, affordable, reliable connectivity to subscribers in Charlottesville, Virginia; Holly Springs, North Carolina; Sandpoint, Idaho; and Westminster, Maryland.