Ashland, Oregon has long been a trailblazer in terms of meeting community demand for faster, more affordable broadband access.

The city-owned network has also had a bumpy road—at times being branded as an example of municipal broadband failure. But the network continues to grow as it faces down an urgently-needed pivot toward a fiber-based future. 

Despite the current economic healthiness of the network and the clear benefits it’s brought to the community over the last 20 years, local officials are talking about divesting instead of making the financial commitment to continue the investment the city has already made.

The community-owned Ashland Fiber Network (AFN) was first developed in the late 1990s by locals angry at the high prices and historically terrible customer service by the local cable company. Like so many community broadband alternatives, it was a network built from grassroots frustration at consolidated market failure. 

Benefits of the community networks were on stark display during the telecommuting and home education boom of the Covid-19 crisis, when the city announced it would be providing free 30 Mbps broadband to all city residents without access to the Internet. 

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AFN is an open access network, meaning that numerous companies are allowed shared access to the core city network, delivering a variety of broadband, phone, and TV services. As a result, the network’s no-contract broadband pricing tends to be simpler and less expensive than options found in cities dominated by one or two private sector telecom monopolies.

Ponca City, Oklahoma (pop. 24,100) sits in the north-central part of the Sooner State 100 miles north of Oklahoma City. Its history as a community built and shaped by the oil town looms large, from the E.W. Marland Mansion which still stands as a testament to the efforts of the oil baron who helped build the city in the first decades of the 1900s, to the Conoco Museum which offers residents and tourists a look at the history of the corporate giant which emerged in the latter half of the twentieth century.

But today, instead of pumping petroleum in the name of keeping the local economy strong, officials are broadcasting bytes to residents, business, government facilities, and community anchor institutions via their new municipal fiber utility: Ponca City Broadband. The project, which left its pilot phase two years ago in July, has passed the halfway point of a full greenfield overbuild which will see more than 400 miles of new fiber pulled to build the citywide network as it aims for completion in late 2022.

A Wired Upgrade

Conway is right in the middle – in the middle of Arkansas with its utility company, Conway Corp, in the middle of beefing up its broadband network.

In this city of 66,000 – home to the information technology company Acxiom Corporation and three colleges – residents and businesses have long relied on Conway Corp for more than just electricity since the utility first launched its cable and Internet service in 1997.

Conway Corp, which has been Conway’s electric utility for the past 90 years, has a unique relationship with the city’s government. “We are different in the way we are set up as compared to many other municipal networks. We are set up as a non-profit. We lease the network and operate it on behalf of the city,” explained Conway Corp Chief Marketing Officer Crystal Kemp.

At the heart of the utility’s network management has been the on-going work to stay ahead of the curve.

Prepared for the Pandemic

“When we launched Internet services in 1997, upstream capacity wasn’t a concern and systems were built with the average homes (and) businesses per geographic area, or node, at 500. Today those numbers are less than 95 per node. That’s been achieved through physical changes in the network and changes in our engineering practices,” Conway Corp’s Chief Technology Officer Jason Hansen told us last week. 

Upgrades to the Hybrid-Fiber-Coax (HFC) network began to take shape in 2019 with the deployment of DOCSIS 3.1, allowing Conway Corp to double its downstream capacity. They also began upgrading equipment that paved the way for expanded use of the RF (Radio Frequency) spectrum to boost the network’s bandwidth. As of December 2020, about 50 percent of the upstream upgrade work had been completed with the remainder expected to be finished by the summer of 2021.

Shrewsbury, Massachusetts, provides traditional cable TV service, Internet access, and phone service to the community through its utility, Shrewsbury Electric & Cable Operations (SELCO). As the utilities board consults with their subscribers and looks forward, they've come to the conclusion that it's time to invest in fiber optic upgrades to improve operations and remain competitive.

From 1907 to 1983

The community launched SELCO in 1907 as a "Street Lighting Committee" which, after negotiations with a local electric company, led to a local election. The local company had offered to supply power to the community if they would build their own "plant" — poles, wires, and lines. Both first and second town votes in support of the measure and the authorization to borrow $16,000 for construction of the plant led to what would become SELCO. 

While community leaders first considered the possibility of developing a publicly owned cable television network in the mid 1960s, significant steps toward implementing the plan didn't happen until 1982. By then, the town had already been operating an electric utility for 75 years, had conducted a feasibility study, and knew they wanted to pursue the cable TV project. According to SELCO History: The First Hundred Years [PDF], "confusion and disarm of the cable industry at the time" made community leaders delay their decision to move forward in 1970. The project was shelved until 1982 when the Board of Selectmen created Shrewsbury Community Cablevision (SCC) with strong support from people in the community.

The community faced interference from incumbent cable providers, which required a court challenge. Eventually, the town received a CATV license and activated their first subscriber on September 9, 1983. They served 5,600 households by the end of 1984.

Paul Bunyan Communication’s fiber network, GigaZone, continues to expand in Minnesota and is now offering gigabit connectivity in the Big Falls area. The cooperative is one of an increasing number of co-ops, both telephone and electric, that are picking up the slack in rural areas where large, corporate Internet access companies don't find the case for investing in communities that are not densely populated.

The cooperative has a history of expansion thanks in part due to their own contributions and grants like the Minnesota Border-to-Border grant. They also have offered to upgrade every school within its service area to gigabit Internet speeds with no extra charge and the presence of high-quality Internet access from Paul Bunyan Communications has contributed to economic development in the region. 

Members who are already subscribers but not yet signed up for gigabit service can choose to upgrade and can add more options:

GigaZone service options include unprecedented Broadband Internet speeds of up to 1000 Mbps – a Gigabit. Members who subscribe to GigaZone Broadband can also add PBTV Fusion and/or low cost unlimited long distance service. All current service options also remain available to cooperative members within the GigaZone.

Current routers may not be able to support the capacity increase and to help, the cooperative is offering their own Wi-Fi router to subscribers. The router is free to all new GigaZeone customers for the first six months, with a minimal charge thereafter.

Check out the GigaZone availability map to see where the service is available and where the co-op plans to deploy in the future.

The community of Coldwater, Michigan, is considering an upgrade to its existing community network cable infrastructure by investing in fiber optic upgrades to connect homes and businesses. In the coming months, the Coldwater Board of Public Utilities (CBPU) will create a formal recommendation to the city council. If the city moves forward with the project, they plan to replace their current Hybrid Fiber Coaxial (HFC) with faster, more reliable Fiber-to-the-Home (FTTH) infrastructure.

Connecting More Utilities

Last March, CPBU approved a $40,000 proposal for Apsen Wireless to provide design services for upgrading the city’s 1997 fiber backbone. CPBU Director Jeff Budd called for major upgrades in order to maintain reliability, enhance security of the network, and to connect more water, wastewater, and energy utility systems facilities. The connections are necessary to monitor operations and to provide automatic meter reading capabilities. According to Coldwater city staff, by using their own network, the city is able to cut costs by $250,000 per year.

Examining an Upgrade

CPBU also asked Aspen to provide an estimate for the cost of a fiber upgrade for residential and business connections citywide. Aspen worked with Marshall and Traverse City, other Michigan communities that have invested in fiber optic infrastructure for better connectivity. Coldwater is working with Marshall by providing after-hours service calls for Marshall's FiberNet.

Ponca City, Oklahoma, is a small community of about 24,000 just 30 miles off of I-35. Although known for its history museums, Ponca City also has a rich history in its publicly owned network. The city was one of the pioneers of citywide Wi-Fi in the 2000s, and now they are embarking on a Fiber-to-the-Home (FTTH) project. Construction on the first phase of the network will be complete with customers online by mid-July. We spoke with David Williams, the Director of Technology Services, to learn more about Ponca City’s project. 

The First Phase

The first phase of the new FTTH network is a small section of the city, a 1 mile by 1.5 mile rectangle bounded by Bradley Avenue, Highland Avenue, 14th Street, and Union Street where the city is primarily deploying aerially on poles. The entire city is only about 20 square miles and the entire network for the city will eventually be a mix of underground and overhead deployment, matching the municipal electric network infrastructure.

The engineering estimate for the first phase puts the cost at approximately $3.5 million. The city estimated how many people will sign up for service (the take rate) very conservatively and is on track to meet its target number.

Williams said they chose to focus exclusively on Internet service and will have no data caps or subscriber contracts. There will be an activation fee with two payment options: a one-time payment of $200 or $10 per month for 24 months.

Residents can choose from three speed tiers — all are symmetrical:

• 50 Mbps for $60 per month
• 100 Mbps for $100 per month
• 1 Gbps for $250 per month

Service for businesses will also be available; rates are available on a case-by-case basis.

Beresford, South Dakota (pop. 2,000), has a long history of providing for itself. Located in the southeast corner of the state, Beresford operates its own electric utility as well as a municipal liquor store and golf course. For nearly 90 years, the city has also provided communications services to the community with the Beresford Municipal Telephone Company (BMTC), which currently offers DSL connectivity to residents and businesses.

In response to subscriber requests for faster speeds, BMTC recently decided to replace its old copper lines with a fully fiber optic network. The Fiber-to-the-Home (FTTH) upgrade will improve the network’s capacity and reliability, and city officials are optimistic about the potential benefits of better connectivity. “This is really a game changer for us,” said Beresford Mayor Nathan Anderson in a press release announcing the project.

Project Details

Over the next year, BMTC will deploy 70 miles of fiber to replace its current network. The new FTTH network will be capable of gigabit speeds, which over ten times faster than what BMTC can offer now.

“Our copper infrastructure has supported our many services over the years,” explained BMTC General Manager Todd Hansen, “but fiber optic cable improves speed, provides stability and will increase bandwidth.”

City officials believe the new fiber network will help the community grow. “Fiber is really going to help us to recruit and retain people to come, live, work, play and spend in Beresford,” Mayor Anderson said. “It’s potentially going to open new opportunities not just for residents but also for businesses.”

Beresford plans to spend approximately $5 million building the new network. At a March city council meeting, council members decided to commit $2.5 million to the project. The city expects to finance the remaining costs by issuing bonds.

BMTC will start construction on the FTTH upgrade in the fall.

In Hopkinsville, Kentucky, “the idea that [Internet] connectivity is a luxury” will soon be a relic of the past. The city’s municipal electric provider, Hopkinsville Electric System (HES), is currently working through its Internet service, EnergyNet, to bring Fiber-to-the-Home (FTTH) to all premises.

Looking Ahead

EnergyNet has offered fiber Internet service for over 10 years to local businesses, but in January 2018, HES made the special announcement that it would soon be providing the same service to all local residences, with the goal of making Hopkinsville the next “gig city.”  The General Manager of HES, Jeff Herd, explained that by offering fiber Internet service, HES “is looking ahead and building infrastructure not only for today’s needs, but any future needs [Hopkinsville] might have as it relates to connectivity.”

While the current plan is to offer citywide FTTH, HES is building out the network one neighborhood at a time. Hopkinsville residents can register their interest for service on the EnergyNet website and neighborhoods with the most reported interest will be served first.

All options are symmetrical, and subscribers can choose from three tiers of service: