Conway is right in the middle – in the middle of Arkansas with its utility company, Conway Corp, in the middle of beefing up its broadband network.

In this city of 66,000 – home to the information technology company Acxiom Corporation and three colleges – residents and businesses have long relied on Conway Corp for more than just electricity since the utility first launched its cable and Internet service in 1997.

Conway Corp, which has been Conway’s electric utility for the past 90 years, has a unique relationship with the city’s government. “We are different in the way we are set up as compared to many other municipal networks. We are set up as a non-profit. We lease the network and operate it on behalf of the city,” explained Conway Corp Chief Marketing Officer Crystal Kemp.

At the heart of the utility’s network management has been the on-going work to stay ahead of the curve.

Prepared for the Pandemic

“When we launched Internet services in 1997, upstream capacity wasn’t a concern and systems were built with the average homes (and) businesses per geographic area, or node, at 500. Today those numbers are less than 95 per node. That’s been achieved through physical changes in the network and changes in our engineering practices,” Conway Corp’s Chief Technology Officer Jason Hansen told us last week. 

Upgrades to the Hybrid-Fiber-Coax (HFC) network began to take shape in 2019 with the deployment of DOCSIS 3.1, allowing Conway Corp to double its downstream capacity. They also began upgrading equipment that paved the way for expanded use of the RF (Radio Frequency) spectrum to boost the network’s bandwidth. As of December 2020, about 50 percent of the upstream upgrade work had been completed with the remainder expected to be finished by the summer of 2021.

OnLight Aurora, the nonprofit ISP serving Aurora, Illinois via publicly owned infrastructure, is bringing more companies to the second largest city in the state.

"One Of The Reasons We're Here"

Scientel Solutions, a wireless communications company with headquarters in Lombard, Illinois, is making a move to Aurora. The company plans to build its own 12,000 square foot office building and an accompanying warehouse in the community where they will be near a local data center.

The data Cyrus One data center was only one reason Scientel chose Aurora, according to the company’s attorney Richard Williams:

“In addition to being near Cyrus One, Williams told aldermen the company also was lured by OnLight Aurora, the city's fiber optic network.” 

"Fiber was a big attraction to us," Williams said. "That's one of the reasons we're here."

Rather than continue to lease its Lombard location, the company has decided to invest in its own property. In addition to constructing the facilities, Scientel will erect a communications tower on its new site. Lombard is approximately 25 miles east of Aurora, closer to downtown Chicago.

Scientel will bring 30 Lombard employees to Aurora and hire 20 more employees to work at the new headquarters.

Unexpected Benefits

Back in 1995, city leadership decided to invest in publicly owned infrastructure to reduce telecommunications costs, upgrade to a faster network, and obtain the reliability they couldn’t get from incumbents. At the time, the city used patchwork of different connections and while some facilities obtained adequate connectivity, others in the more far-reaching areas of the community depended on old leased lines that weren’t up to task. Employees in some offices traveled to offices where connectivity was better in order to complete specific tasks that required better connections.

In Traverse City, Michigan, big plans are underway. The local electric utility is considering constructing a Fiber-to-the-Home (FTTH) network for next-generation high-speed Internet access.

About 10,000 people call the "Cherry Capital of the World" home. The area primarily relies on tourism and high-speed Internet access can help diversify the local economy. At the moment, Traverse City Light & Power (TCLP) is holding planning meetings with community stakeholders to discuss how to build a network to meet the needs of the community.

An Opportunity for Connectivity

The city has been mulling over the possibility of general connectivity for a while - especially citywide Wi-Fi. In 2007, TCLP had just finished installing fiber optic cables to connect electrical substations. They leased some lines to large nonprofit institutions, such as school systems and health facilities, but they still had spare capacity. TCLP realized that they had the potential to expand to residents.

They partnered with the Downtown Development Authority to create a downtown Wi-Fi zone in 2014. The zone automated parking meters and connected tourists, but the Wi-Fi's technological limitations, such as signal strength, soon became apparent. TCLP concluded that citywide Wi-Fi would not be the best option for Traverse City.

Now community leaders are considering using existing fiber, which is already planted throughout the community. TCLP, city and county officials, and other stakeholders have discussed how to develop fiber assets for a FTTH network. The city has several options: a phased approach (connecting the city section by section), a pre-subscriber approach (connecting neighborhoods where people pre-subscribe in great number), an incremental build (slow and steady), or an immediate citywide build (all at once). They also still have to figure out exactly how to cover the costs. 

Economic Development and Community Vitality

Dark fiber is a growing business for both private and publicly owned networks. Data transport, data centers, ILECs, and CLECs are some of the most common users. Increasingly, wireless providers are turning to dark fiber for backhaul.

A May Fierce Telecom article reports that 14 percent of Zayo's wireless backhaul services are dark fiber solutions:

"We're seeing a shift with wireless backhaul contracts to dark fiber to the tower and we're starting to see that show up as the trend over the last couple of quarters," [Chairman and CEO Dan] Caruso said … "And you see it more pronounced in the current quarter where 14 percent of our product mix for fiber to the tower is dark fiber to the tower and you see that's grown and taken on a bigger piece of the pie."

Dark fiber leases have played an important role in developing revenue for municipalities that have invested in fiber infrastructure. Dark fiber leasing can be the only option in places where state barriers limit local options.

Santa Monica, Columbia in Missouri, and Maryland's Howard County, are only a few communities that lease dark fiber to ISPs and other commercial customers. A few networks, including Metronet Zing in Indiana, offer only dark fiber services. It is worth noting that, as Santa Monica discovered, the vast majority of businesses and residents prefer and easy, affordable, and reliable lit service rather than dark fiber. But the dark fiber niche is growing.

As more customers look for the service, negotiating leases and pricing models can be challenging. Municipal networks seeking guidance can start with a 2012 report from CTC Technology & Energy, Dark Fiber Lease Considerations [PDF].

Dublin, Ohio's Dublink has been saving public dollars and spurring economic development since 2002. The gigabit fiber network is on the verge of a 100 gigabit upgrade. The Dublin Villager reports that in early May the City Council voted to implement the 100-Gigabit Dublink Ignite program.

According to the Villager:

The city has budgeted $865,000 over the next six years to complete the project, [City Manager Dana] McDaniel said, and will also use $300,000 in state funds and $360,000 from the Ohio Academic Resource Network for use of additional fiber optics for the project.

Increasing the city's fiber capability will allow the Dublin to provide fiber optics to older office buildings and make then more attractive, McDaniel said.

In addition to bringing fiber to a greater number of office buildings, the project may even lead to "fiber to the cubicle." 

As we reported in 2014, Dublin collaborated with the Ohio Academic Resources Network (OARnet) to create CORN, also known as the Central Ohio Research Network. This new 100 gigabit initiative plans to encompass those partnerships so companies can potentially access OARnet and CORN.

Dublin operates a "meet me" room at a local data center and anticipates using that facility as a place were a number of ISPs can compete for commercial customers. 

According to a detailed memo from Dana McDaniel [PDF], the city has calculated significant benefits for local businesses. Here are just a few (emphasis ours):