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Auburn Essential Services Steady as It Grows - Community Broadband Bits Podcast 394

Auburn Essential Service (AES) is one of those networks that has been serving the community for years with a steady presence and a strong commitment to the community. This week, Christopher talks with AES General Manager Chris Schweitzer about their fiber optic network, how they're innovating, and their recipe for consistent growth.

AES began with fiber infrastructure for their electric utility. They entered the broadband business first for municipal facilities, and later for businesses when the incumbent providers couldn't deliver necessary connectivity to one of the city's prominent employers. The company was ready to relocate until AES stepped in. Rather than face the economic impact of substantial job losses, AES connected the company and never looked back.

That was in the early 2000s and now AES offers Internet access to large segments of residents and businesses. Christopher and his guest talk about the way AES has taken a deliberate approach to expanding the network citywide and how they're implementing new technologies as they refresh the infrastructure. They discuss the network’s financial health (hint: it’s doing great) and how AES seeks grant funding to aid in further expansion.

Chris describes the new partnership that AES and nearby Garrett, Indiana, have developed to bring fiber broadband to the residents in the small community of about 6,300 people. The utility has a philosophy that other munis also embrace — straightforward pricing and customer-centered services — that have helped drive their success in the residential market.

Check out our first interview with Chris back in 2013, when he joined us for episode 77.

This show is 29 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Auburn Essential Services Steady as It Grows - Community Broadband Bits Podcast 394

Auburn Essential Service (AES) is one of those networks that has been serving the community for years with a steady presence and a strong commitment to the community. This week, Christopher talks with AES General Manager Chris Schweitzer about their fiber optic network, how they're innovating, and their recipe for consistent growth.

AES began with fiber infrastructure for their electric utility. They entered the broadband business first for municipal facilities, and later for businesses when the incumbent providers couldn't deliver necessary connectivity to one of the city's prominent employers. The company was ready to relocate until AES stepped in. Rather than face the economic impact of substantial job losses, AES connected the company and never looked back.

That was in the early 2000s and now AES offers Internet access to large segments of residents and businesses. Christopher and his guest talk about the way AES has taken a deliberate approach to expanding the network citywide and how they're implementing new technologies as they refresh the infrastructure. They discuss the network’s financial health (hint: it’s doing great) and how AES seeks grant funding to aid in further expansion.

Chris describes the new partnership that AES and nearby Garrett, Indiana, have developed to bring fiber broadband to the residents in the small community of about 6,300 people. The utility has a philosophy that other munis also embrace — straightforward pricing and customer-centered services — that have helped drive their success in the residential market.

Check out our first interview with Chris back in 2013, when he joined us for episode 77.

This show is 29 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Auburn Essential Services Steady as It Grows - Community Broadband Bits Podcast 394

Auburn Essential Service (AES) is one of those networks that has been serving the community for years with a steady presence and a strong commitment to the community. This week, Christopher talks with AES General Manager Chris Schweitzer about their fiber optic network, how they're innovating, and their recipe for consistent growth.

AES began with fiber infrastructure for their electric utility. They entered the broadband business first for municipal facilities, and later for businesses when the incumbent providers couldn't deliver necessary connectivity to one of the city's prominent employers. The company was ready to relocate until AES stepped in. Rather than face the economic impact of substantial job losses, AES connected the company and never looked back.

That was in the early 2000s and now AES offers Internet access to large segments of residents and businesses. Christopher and his guest talk about the way AES has taken a deliberate approach to expanding the network citywide and how they're implementing new technologies as they refresh the infrastructure. They discuss the network’s financial health (hint: it’s doing great) and how AES seeks grant funding to aid in further expansion.

Chris describes the new partnership that AES and nearby Garrett, Indiana, have developed to bring fiber broadband to the residents in the small community of about 6,300 people. The utility has a philosophy that other munis also embrace — straightforward pricing and customer-centered services — that have helped drive their success in the residential market.

Check out our first interview with Chris back in 2013, when he joined us for episode 77.

This show is 29 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Auburn Essential Services Steady as It Grows - Community Broadband Bits Podcast 394

Auburn Essential Service (AES) is one of those networks that has been serving the community for years with a steady presence and a strong commitment to the community. This week, Christopher talks with AES General Manager Chris Schweitzer about their fiber optic network, how they're innovating, and their recipe for consistent growth.

AES began with fiber infrastructure for their electric utility. They entered the broadband business first for municipal facilities, and later for businesses when the incumbent providers couldn't deliver necessary connectivity to one of the city's prominent employers. The company was ready to relocate until AES stepped in. Rather than face the economic impact of substantial job losses, AES connected the company and never looked back.

That was in the early 2000s and now AES offers Internet access to large segments of residents and businesses. Christopher and his guest talk about the way AES has taken a deliberate approach to expanding the network citywide and how they're implementing new technologies as they refresh the infrastructure. They discuss the network’s financial health (hint: it’s doing great) and how AES seeks grant funding to aid in further expansion.

Chris describes the new partnership that AES and nearby Garrett, Indiana, have developed to bring fiber broadband to the residents in the small community of about 6,300 people. The utility has a philosophy that other munis also embrace — straightforward pricing and customer-centered services — that have helped drive their success in the residential market.

Check out our first interview with Chris back in 2013, when he joined us for episode 77.

This show is 29 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Auburn Essential Services Steady as It Grows - Community Broadband Bits Podcast 394

Auburn Essential Service (AES) is one of those networks that has been serving the community for years with a steady presence and a strong commitment to the community. This week, Christopher talks with AES General Manager Chris Schweitzer about their fiber optic network, how they're innovating, and their recipe for consistent growth.

AES began with fiber infrastructure for their electric utility. They entered the broadband business first for municipal facilities, and later for businesses when the incumbent providers couldn't deliver necessary connectivity to one of the city's prominent employers. The company was ready to relocate until AES stepped in. Rather than face the economic impact of substantial job losses, AES connected the company and never looked back.

That was in the early 2000s and now AES offers Internet access to large segments of residents and businesses. Christopher and his guest talk about the way AES has taken a deliberate approach to expanding the network citywide and how they're implementing new technologies as they refresh the infrastructure. They discuss the network’s financial health (hint: it’s doing great) and how AES seeks grant funding to aid in further expansion.

Chris describes the new partnership that AES and nearby Garrett, Indiana, have developed to bring fiber broadband to the residents in the small community of about 6,300 people. The utility has a philosophy that other munis also embrace — straightforward pricing and customer-centered services — that have helped drive their success in the residential market.

Check out our first interview with Chris back in 2013, when he joined us for episode 77.

This show is 29 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Ottawa Keeps Connecting Businesses in the Corn Belt

Almost six years ago, we told readers about Ottawa, Kansas, where the community of around 13,000 people had invested in publicly owned fiber optic connectivity for local businesses. We recently touched base with IT Director Paul Sommer, who updated us on the progress of their broadband utility and how it has impacted the community.

Steady as it Grows

When we first met Ottawa, they had worked with the local school district and Franklin County to capitalize on existing fiber infrastructure and expand to more locations. Local leaders had learned from Ottawa businesses that the best options available from incumbent AT&T were T1 lines for approximately $600. Higher capacity connections were scarce and financially out of reach for local establishments, and AT&T could not be convinced to upgrade their infrastructure. As Bigham put it, AT&T was "milking the cow."

Once the city, school district, and Franklin County established a partnership, Ottawa began to expand fiber to other municipal facilities and businesses as requested. Sommers, who has taken over as IT Director, says that now all 10 city buildings are on the network. In addition to an industrial park on the original infrastructure on the north end of town, the network now reaches an industrial park to the south.

The electric utility has trained their own staff rather than hiring external fiber deployment personnel. In addition to enriching skills, their employees are able to respond quickly if there are downed cables or other maintenance issues. Sommers recalls an instance when a car, which had caught fire, sent shrapnel flying into the air. By a twist of fate, one piece severed the fiber optic cable hanging some distance away. His team was able to rehang and splice the cable that same day and get the subscriber back online.

By using electric utility staff, Ottawa has reduced the cost of their incremental build over the years. They typically budget around $100,000 each year for expansion of the network, have never gone over, and often don’t spend the entire allotment. Sommers says that, since they own the utility poles in town, have necessary personnel on hand, and equipment at the ready, unnecessary bureaucracy doesn’t slow down maintenance, repairs, or expansion efforts.

Bursting at the Streams

Ottawa Keeps Connecting Businesses in the Corn Belt

Almost six years ago, we told readers about Ottawa, Kansas, where the community of around 13,000 people had invested in publicly owned fiber optic connectivity for local businesses. We recently touched base with IT Director Paul Sommer, who updated us on the progress of their broadband utility and how it has impacted the community.

Steady as it Grows

When we first met Ottawa, they had worked with the local school district and Franklin County to capitalize on existing fiber infrastructure and expand to more locations. Local leaders had learned from Ottawa businesses that the best options available from incumbent AT&T were T1 lines for approximately $600. Higher capacity connections were scarce and financially out of reach for local establishments, and AT&T could not be convinced to upgrade their infrastructure. As Bigham put it, AT&T was "milking the cow."

Once the city, school district, and Franklin County established a partnership, Ottawa began to expand fiber to other municipal facilities and businesses as requested. Sommers, who has taken over as IT Director, says that now all 10 city buildings are on the network. In addition to an industrial park on the original infrastructure on the north end of town, the network now reaches an industrial park to the south.

The electric utility has trained their own staff rather than hiring external fiber deployment personnel. In addition to enriching skills, their employees are able to respond quickly if there are downed cables or other maintenance issues. Sommers recalls an instance when a car, which had caught fire, sent shrapnel flying into the air. By a twist of fate, one piece severed the fiber optic cable hanging some distance away. His team was able to rehang and splice the cable that same day and get the subscriber back online.

By using electric utility staff, Ottawa has reduced the cost of their incremental build over the years. They typically budget around $100,000 each year for expansion of the network, have never gone over, and often don’t spend the entire allotment. Sommers says that, since they own the utility poles in town, have necessary personnel on hand, and equipment at the ready, unnecessary bureaucracy doesn’t slow down maintenance, repairs, or expansion efforts.

Bursting at the Streams

Ottawa Keeps Connecting Businesses in the Corn Belt

Almost six years ago, we told readers about Ottawa, Kansas, where the community of around 13,000 people had invested in publicly owned fiber optic connectivity for local businesses. We recently touched base with IT Director Paul Sommer, who updated us on the progress of their broadband utility and how it has impacted the community.

Steady as it Grows

When we first met Ottawa, they had worked with the local school district and Franklin County to capitalize on existing fiber infrastructure and expand to more locations. Local leaders had learned from Ottawa businesses that the best options available from incumbent AT&T were T1 lines for approximately $600. Higher capacity connections were scarce and financially out of reach for local establishments, and AT&T could not be convinced to upgrade their infrastructure. As Bigham put it, AT&T was "milking the cow."

Once the city, school district, and Franklin County established a partnership, Ottawa began to expand fiber to other municipal facilities and businesses as requested. Sommers, who has taken over as IT Director, says that now all 10 city buildings are on the network. In addition to an industrial park on the original infrastructure on the north end of town, the network now reaches an industrial park to the south.

The electric utility has trained their own staff rather than hiring external fiber deployment personnel. In addition to enriching skills, their employees are able to respond quickly if there are downed cables or other maintenance issues. Sommers recalls an instance when a car, which had caught fire, sent shrapnel flying into the air. By a twist of fate, one piece severed the fiber optic cable hanging some distance away. His team was able to rehang and splice the cable that same day and get the subscriber back online.

By using electric utility staff, Ottawa has reduced the cost of their incremental build over the years. They typically budget around $100,000 each year for expansion of the network, have never gone over, and often don’t spend the entire allotment. Sommers says that, since they own the utility poles in town, have necessary personnel on hand, and equipment at the ready, unnecessary bureaucracy doesn’t slow down maintenance, repairs, or expansion efforts.

Bursting at the Streams

Ottawa Keeps Connecting Businesses in the Corn Belt

Almost six years ago, we told readers about Ottawa, Kansas, where the community of around 13,000 people had invested in publicly owned fiber optic connectivity for local businesses. We recently touched base with IT Director Paul Sommer, who updated us on the progress of their broadband utility and how it has impacted the community.

Steady as it Grows

When we first met Ottawa, they had worked with the local school district and Franklin County to capitalize on existing fiber infrastructure and expand to more locations. Local leaders had learned from Ottawa businesses that the best options available from incumbent AT&T were T1 lines for approximately $600. Higher capacity connections were scarce and financially out of reach for local establishments, and AT&T could not be convinced to upgrade their infrastructure. As Bigham put it, AT&T was "milking the cow."

Once the city, school district, and Franklin County established a partnership, Ottawa began to expand fiber to other municipal facilities and businesses as requested. Sommers, who has taken over as IT Director, says that now all 10 city buildings are on the network. In addition to an industrial park on the original infrastructure on the north end of town, the network now reaches an industrial park to the south.

The electric utility has trained their own staff rather than hiring external fiber deployment personnel. In addition to enriching skills, their employees are able to respond quickly if there are downed cables or other maintenance issues. Sommers recalls an instance when a car, which had caught fire, sent shrapnel flying into the air. By a twist of fate, one piece severed the fiber optic cable hanging some distance away. His team was able to rehang and splice the cable that same day and get the subscriber back online.

By using electric utility staff, Ottawa has reduced the cost of their incremental build over the years. They typically budget around $100,000 each year for expansion of the network, have never gone over, and often don’t spend the entire allotment. Sommers says that, since they own the utility poles in town, have necessary personnel on hand, and equipment at the ready, unnecessary bureaucracy doesn’t slow down maintenance, repairs, or expansion efforts.

Bursting at the Streams

Ottawa Keeps Connecting Businesses in the Corn Belt

Almost six years ago, we told readers about Ottawa, Kansas, where the community of around 13,000 people had invested in publicly owned fiber optic connectivity for local businesses. We recently touched base with IT Director Paul Sommer, who updated us on the progress of their broadband utility and how it has impacted the community.

Steady as it Grows

When we first met Ottawa, they had worked with the local school district and Franklin County to capitalize on existing fiber infrastructure and expand to more locations. Local leaders had learned from Ottawa businesses that the best options available from incumbent AT&T were T1 lines for approximately $600. Higher capacity connections were scarce and financially out of reach for local establishments, and AT&T could not be convinced to upgrade their infrastructure. As Bigham put it, AT&T was "milking the cow."

Once the city, school district, and Franklin County established a partnership, Ottawa began to expand fiber to other municipal facilities and businesses as requested. Sommers, who has taken over as IT Director, says that now all 10 city buildings are on the network. In addition to an industrial park on the original infrastructure on the north end of town, the network now reaches an industrial park to the south.

The electric utility has trained their own staff rather than hiring external fiber deployment personnel. In addition to enriching skills, their employees are able to respond quickly if there are downed cables or other maintenance issues. Sommers recalls an instance when a car, which had caught fire, sent shrapnel flying into the air. By a twist of fate, one piece severed the fiber optic cable hanging some distance away. His team was able to rehang and splice the cable that same day and get the subscriber back online.

By using electric utility staff, Ottawa has reduced the cost of their incremental build over the years. They typically budget around $100,000 each year for expansion of the network, have never gone over, and often don’t spend the entire allotment. Sommers says that, since they own the utility poles in town, have necessary personnel on hand, and equipment at the ready, unnecessary bureaucracy doesn’t slow down maintenance, repairs, or expansion efforts.

Bursting at the Streams