Consumer Reports’ latest survey of the most popular ISPs in America is once again dominated by smaller providers and community-owned and operated broadband networks.

The magazine’s semi-paywalled report measured the opinions of 48,000 readers on a 100 point scale across four criteria: value for money, connection reliability, customer service, and speed.

The top ranked (95 points) ISP in the nation according to Consumer Reports was Greenlight, a small fiber operator that deploys largely around upstate New York. The second (92) was EPB, the community-owned fiber network in Chattanooga, Tennessee whose deployment has helped the city envision an estimated $2.69 billion return on its initial investment.

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At the same time, regional monopolies that benefit from muted competition and oversight continued to fare poorly in the magazine’s rankings.

Expensive and usage-capped satellite broadband services fared the worst (HughesNet (14) and Viasat (14)), followed by a peppering of regional cable and telco monopolies like Comcast Xfinity (28), CenturyLink/Lumen (25), Mediacom’s Xtream (25), or Altice’s Optimum (20).

Consumer Reports’ latest survey of the most popular ISPs in America is once again dominated by smaller providers and community-owned and operated broadband networks.

The magazine’s semi-paywalled report measured the opinions of 48,000 readers on a 100 point scale across four criteria: value for money, connection reliability, customer service, and speed.

The top ranked (95 points) ISP in the nation according to Consumer Reports was Greenlight, a small fiber operator that deploys largely around upstate New York. The second (92) was EPB, the community-owned fiber network in Chattanooga, Tennessee whose deployment has helped the city envision an estimated $2.69 billion return on its initial investment.

Image

At the same time, regional monopolies that benefit from muted competition and oversight continued to fare poorly in the magazine’s rankings.

Expensive and usage-capped satellite broadband services fared the worst (HughesNet (14) and Viasat (14)), followed by a peppering of regional cable and telco monopolies like Comcast Xfinity (28), CenturyLink/Lumen (25), Mediacom’s Xtream (25), or Altice’s Optimum (20).

Consumer Reports’ latest survey of the most popular ISPs in America is once again dominated by smaller providers and community-owned and operated broadband networks.

The magazine’s semi-paywalled report measured the opinions of 48,000 readers on a 100 point scale across four criteria: value for money, connection reliability, customer service, and speed.

The top ranked (95 points) ISP in the nation according to Consumer Reports was Greenlight, a small fiber operator that deploys largely around upstate New York. The second (92) was EPB, the community-owned fiber network in Chattanooga, Tennessee whose deployment has helped the city envision an estimated $2.69 billion return on its initial investment.

Image

At the same time, regional monopolies that benefit from muted competition and oversight continued to fare poorly in the magazine’s rankings.

Expensive and usage-capped satellite broadband services fared the worst (HughesNet (14) and Viasat (14)), followed by a peppering of regional cable and telco monopolies like Comcast Xfinity (28), CenturyLink/Lumen (25), Mediacom’s Xtream (25), or Altice’s Optimum (20).

Surf Internet and Newton County, Indiana say they’re expanding a public private partnership (PPP) that will extend gigabit fiber access to 97 percent of the county – or roughly 3,839 Newton County households by the end of this year.

According to a joint announcement, Surf will contribute $6.6 million to the new endeavor, with the Newton County Economic Development Commission (EDC) contributing $4 million. The expansion should extend the gigabit network to Lake Township, Lake Village, Roselawn, Thayer and several additional rural areas.

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Surf Internet also provides access in Michigan and Illinois. The ISP’s service speeds and pricing can vary greatly by market, but range from symmetrical 50 Mbps (megabit per second) service for $35 a month, to symmetrical 1 Gbps (gigabit per second) service for anywhere from $70 to $80 per month, with no caps, hidden fees, or long-term contracts.

Surf Internet first came to Newton County in 2020, when it launched a $1.7 million project– funded by the FCC E-Rate program – that brought fiber connections to the North Newton School District. In 2023, Surf Internet expanded that fiber network to 382 Newton County homes as part of Indiana’s $81 million Next Level Connections (NLC) Broadband Grant Program.

Surf Internet and Newton County, Indiana say they’re expanding a public private partnership (PPP) that will extend gigabit fiber access to 97 percent of the county – or roughly 3,839 Newton County households by the end of this year.

According to a joint announcement, Surf will contribute $6.6 million to the new endeavor, with the Newton County Economic Development Commission (EDC) contributing $4 million. The expansion should extend the gigabit network to Lake Township, Lake Village, Roselawn, Thayer and several additional rural areas.

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Surf Internet also provides access in Michigan and Illinois. The ISP’s service speeds and pricing can vary greatly by market, but range from symmetrical 50 Mbps (megabit per second) service for $35 a month, to symmetrical 1 Gbps (gigabit per second) service for anywhere from $70 to $80 per month, with no caps, hidden fees, or long-term contracts.

Surf Internet first came to Newton County in 2020, when it launched a $1.7 million project– funded by the FCC E-Rate program – that brought fiber connections to the North Newton School District. In 2023, Surf Internet expanded that fiber network to 382 Newton County homes as part of Indiana’s $81 million Next Level Connections (NLC) Broadband Grant Program.

Surf Internet and Newton County, Indiana say they’re expanding a public private partnership (PPP) that will extend gigabit fiber access to 97 percent of the county – or roughly 3,839 Newton County households by the end of this year.

According to a joint announcement, Surf will contribute $6.6 million to the new endeavor, with the Newton County Economic Development Commission (EDC) contributing $4 million. The expansion should extend the gigabit network to Lake Township, Lake Village, Roselawn, Thayer and several additional rural areas.

Image

Surf Internet also provides access in Michigan and Illinois. The ISP’s service speeds and pricing can vary greatly by market, but range from symmetrical 50 Mbps (megabit per second) service for $35 a month, to symmetrical 1 Gbps (gigabit per second) service for anywhere from $70 to $80 per month, with no caps, hidden fees, or long-term contracts.

Surf Internet first came to Newton County in 2020, when it launched a $1.7 million project– funded by the FCC E-Rate program – that brought fiber connections to the North Newton School District. In 2023, Surf Internet expanded that fiber network to 382 Newton County homes as part of Indiana’s $81 million Next Level Connections (NLC) Broadband Grant Program.

Surf Internet and Newton County, Indiana say they’re expanding a public private partnership (PPP) that will extend gigabit fiber access to 97 percent of the county – or roughly 3,839 Newton County households by the end of this year.

According to a joint announcement, Surf will contribute $6.6 million to the new endeavor, with the Newton County Economic Development Commission (EDC) contributing $4 million. The expansion should extend the gigabit network to Lake Township, Lake Village, Roselawn, Thayer and several additional rural areas.

Image

Surf Internet also provides access in Michigan and Illinois. The ISP’s service speeds and pricing can vary greatly by market, but range from symmetrical 50 Mbps (megabit per second) service for $35 a month, to symmetrical 1 Gbps (gigabit per second) service for anywhere from $70 to $80 per month, with no caps, hidden fees, or long-term contracts.

Surf Internet first came to Newton County in 2020, when it launched a $1.7 million project– funded by the FCC E-Rate program – that brought fiber connections to the North Newton School District. In 2023, Surf Internet expanded that fiber network to 382 Newton County homes as part of Indiana’s $81 million Next Level Connections (NLC) Broadband Grant Program.

Surf Internet and Newton County, Indiana say they’re expanding a public private partnership (PPP) that will extend gigabit fiber access to 97 percent of the county – or roughly 3,839 Newton County households by the end of this year.

According to a joint announcement, Surf will contribute $6.6 million to the new endeavor, with the Newton County Economic Development Commission (EDC) contributing $4 million. The expansion should extend the gigabit network to Lake Township, Lake Village, Roselawn, Thayer and several additional rural areas.

Image

Surf Internet also provides access in Michigan and Illinois. The ISP’s service speeds and pricing can vary greatly by market, but range from symmetrical 50 Mbps (megabit per second) service for $35 a month, to symmetrical 1 Gbps (gigabit per second) service for anywhere from $70 to $80 per month, with no caps, hidden fees, or long-term contracts.

Surf Internet first came to Newton County in 2020, when it launched a $1.7 million project– funded by the FCC E-Rate program – that brought fiber connections to the North Newton School District. In 2023, Surf Internet expanded that fiber network to 382 Newton County homes as part of Indiana’s $81 million Next Level Connections (NLC) Broadband Grant Program.

Surf Internet and Newton County, Indiana say they’re expanding a public private partnership (PPP) that will extend gigabit fiber access to 97 percent of the county – or roughly 3,839 Newton County households by the end of this year.

According to a joint announcement, Surf will contribute $6.6 million to the new endeavor, with the Newton County Economic Development Commission (EDC) contributing $4 million. The expansion should extend the gigabit network to Lake Township, Lake Village, Roselawn, Thayer and several additional rural areas.

Image

Surf Internet also provides access in Michigan and Illinois. The ISP’s service speeds and pricing can vary greatly by market, but range from symmetrical 50 Mbps (megabit per second) service for $35 a month, to symmetrical 1 Gbps (gigabit per second) service for anywhere from $70 to $80 per month, with no caps, hidden fees, or long-term contracts.

Surf Internet first came to Newton County in 2020, when it launched a $1.7 million project– funded by the FCC E-Rate program – that brought fiber connections to the North Newton School District. In 2023, Surf Internet expanded that fiber network to 382 Newton County homes as part of Indiana’s $81 million Next Level Connections (NLC) Broadband Grant Program.

Surf Internet and Newton County, Indiana say they’re expanding a public private partnership (PPP) that will extend gigabit fiber access to 97 percent of the county – or roughly 3,839 Newton County households by the end of this year.

According to a joint announcement, Surf will contribute $6.6 million to the new endeavor, with the Newton County Economic Development Commission (EDC) contributing $4 million. The expansion should extend the gigabit network to Lake Township, Lake Village, Roselawn, Thayer and several additional rural areas.

Image

Surf Internet also provides access in Michigan and Illinois. The ISP’s service speeds and pricing can vary greatly by market, but range from symmetrical 50 Mbps (megabit per second) service for $35 a month, to symmetrical 1 Gbps (gigabit per second) service for anywhere from $70 to $80 per month, with no caps, hidden fees, or long-term contracts.

Surf Internet first came to Newton County in 2020, when it launched a $1.7 million project– funded by the FCC E-Rate program – that brought fiber connections to the North Newton School District. In 2023, Surf Internet expanded that fiber network to 382 Newton County homes as part of Indiana’s $81 million Next Level Connections (NLC) Broadband Grant Program.