Late last month, we reported on Frontier Communications’ claim that it now offers broadband in 17,000 rural census blocks in an effort to remove those areas from the Federal Communications Commission’s (FCC’s) upcoming rural broadband funding program. At the time, we expressed concerns that the provider may be exaggerating Internet speeds, and after publishing that article, we heard from Frontier subscribers, local officials, and private companies who shared their own doubts over the accuracy of the company’s reporting.

Earlier today, the Institute for Local Self-Reliance filed comments with the FCC to draw attention to Frontier’s questionable claims. “We are concerned that Frontier may have overstated its capacity to actually deliver the claimed services in many areas,” the comments read.

We call on the FCC to either investigate or to simply refuse Frontier’s disputable claims to ensure unserved rural areas aren’t prevented from receiving subsidies to expand broadband access. The comments argue:

Allowing Frontier to so remove hundreds of thousands of Americans from one of the most significant rural broadband programs in history would send a strong message that there is no claim too far that the Commission will be skeptical of . . . Frontier is all but inviting the Commission to make an example of it and serve notice that the Commission intends to ensure Americans in rural regions have real opportunities to connect rather than continuing to play games with bankrupt firms.

Download ILSR’s comments to the FCC at the agency's website or below.

Inconsistent Reports Raise a Red Flag

We have seen inconsistencies in Frontier’s past reports to the FCC on its broadband offerings, which the company is required to file twice a year. A few years ago, Frontier reduced reported speeds in a number of census blocks from 25 Megabits per second (Mbps) download and 3 Mbps upload — the FCC’s minimum definition of broadband — to just below broadband speeds.

Late last month, we reported on Frontier Communications’ claim that it now offers broadband in 17,000 rural census blocks in an effort to remove those areas from the Federal Communications Commission’s (FCC’s) upcoming rural broadband funding program. At the time, we expressed concerns that the provider may be exaggerating Internet speeds, and after publishing that article, we heard from Frontier subscribers, local officials, and private companies who shared their own doubts over the accuracy of the company’s reporting.

Earlier today, the Institute for Local Self-Reliance filed comments with the FCC to draw attention to Frontier’s questionable claims. “We are concerned that Frontier may have overstated its capacity to actually deliver the claimed services in many areas,” the comments read.

We call on the FCC to either investigate or to simply refuse Frontier’s disputable claims to ensure unserved rural areas aren’t prevented from receiving subsidies to expand broadband access. The comments argue:

Allowing Frontier to so remove hundreds of thousands of Americans from one of the most significant rural broadband programs in history would send a strong message that there is no claim too far that the Commission will be skeptical of . . . Frontier is all but inviting the Commission to make an example of it and serve notice that the Commission intends to ensure Americans in rural regions have real opportunities to connect rather than continuing to play games with bankrupt firms.

Download ILSR’s comments to the FCC at the agency's website or below.

Inconsistent Reports Raise a Red Flag

We have seen inconsistencies in Frontier’s past reports to the FCC on its broadband offerings, which the company is required to file twice a year. A few years ago, Frontier reduced reported speeds in a number of census blocks from 25 Megabits per second (Mbps) download and 3 Mbps upload — the FCC’s minimum definition of broadband — to just below broadband speeds.

The ongoing Covid-19 pandemic has highlighted the yawning gaps in broadband access throughout the country. Yet the Federal Communications Commission (FCC), in its 2020 Broadband Deployment Report released on April 24, found that “advanced telecommunications capability is being deployed on a reasonable and timely basis,” in effect turning a blind eye to the students parked outside libraries to access Wi-Fi, housebound seniors cut off from telehealth services, and struggling businesses left behind by the economy’s move online.

The agency came to this conclusion despite years of concern over how the FCC’s flawed data collection method systematically overstates broadband coverage. “We need to do a better job collecting data,” FCC Chairman Ajit Pai admitted nearly three years ago, adding, “It’s often said that you can’t manage what you can’t measure.”

2020 Report Lacks 20/20 Vision

Every year, the FCC must report on the expansion of Internet access in the country and determine whether broadband is being deployed in a “reasonable and timely fashion.”

In this year’s report, the FCC said, “Given the compelling evidence before us, we find for the third consecutive year that advanced telecommunications capability is being deployed on a reasonable and timely basis.” As support, the FCC noted:

The number of Americans lacking access to fixed terrestrial broadband service at 25/3 Mbps continues to decline, going down by more than 14 percent in 2018 . . . The vast majority of Americans — surpassing 85 percent — now have access to fixed terrestrial broadband service at 250/25.

The ongoing Covid-19 pandemic has highlighted the yawning gaps in broadband access throughout the country. Yet the Federal Communications Commission (FCC), in its 2020 Broadband Deployment Report released on April 24, found that “advanced telecommunications capability is being deployed on a reasonable and timely basis,” in effect turning a blind eye to the students parked outside libraries to access Wi-Fi, housebound seniors cut off from telehealth services, and struggling businesses left behind by the economy’s move online.

The agency came to this conclusion despite years of concern over how the FCC’s flawed data collection method systematically overstates broadband coverage. “We need to do a better job collecting data,” FCC Chairman Ajit Pai admitted nearly three years ago, adding, “It’s often said that you can’t manage what you can’t measure.”

2020 Report Lacks 20/20 Vision

Every year, the FCC must report on the expansion of Internet access in the country and determine whether broadband is being deployed in a “reasonable and timely fashion.”

In this year’s report, the FCC said, “Given the compelling evidence before us, we find for the third consecutive year that advanced telecommunications capability is being deployed on a reasonable and timely basis.” As support, the FCC noted:

The number of Americans lacking access to fixed terrestrial broadband service at 25/3 Mbps continues to decline, going down by more than 14 percent in 2018 . . . The vast majority of Americans — surpassing 85 percent — now have access to fixed terrestrial broadband service at 250/25.

The ongoing Covid-19 pandemic has highlighted the yawning gaps in broadband access throughout the country. Yet the Federal Communications Commission (FCC), in its 2020 Broadband Deployment Report released on April 24, found that “advanced telecommunications capability is being deployed on a reasonable and timely basis,” in effect turning a blind eye to the students parked outside libraries to access Wi-Fi, housebound seniors cut off from telehealth services, and struggling businesses left behind by the economy’s move online.

The agency came to this conclusion despite years of concern over how the FCC’s flawed data collection method systematically overstates broadband coverage. “We need to do a better job collecting data,” FCC Chairman Ajit Pai admitted nearly three years ago, adding, “It’s often said that you can’t manage what you can’t measure.”

2020 Report Lacks 20/20 Vision

Every year, the FCC must report on the expansion of Internet access in the country and determine whether broadband is being deployed in a “reasonable and timely fashion.”

In this year’s report, the FCC said, “Given the compelling evidence before us, we find for the third consecutive year that advanced telecommunications capability is being deployed on a reasonable and timely basis.” As support, the FCC noted:

The number of Americans lacking access to fixed terrestrial broadband service at 25/3 Mbps continues to decline, going down by more than 14 percent in 2018 . . . The vast majority of Americans — surpassing 85 percent — now have access to fixed terrestrial broadband service at 250/25.

The ongoing Covid-19 pandemic has highlighted the yawning gaps in broadband access throughout the country. Yet the Federal Communications Commission (FCC), in its 2020 Broadband Deployment Report released on April 24, found that “advanced telecommunications capability is being deployed on a reasonable and timely basis,” in effect turning a blind eye to the students parked outside libraries to access Wi-Fi, housebound seniors cut off from telehealth services, and struggling businesses left behind by the economy’s move online.

The agency came to this conclusion despite years of concern over how the FCC’s flawed data collection method systematically overstates broadband coverage. “We need to do a better job collecting data,” FCC Chairman Ajit Pai admitted nearly three years ago, adding, “It’s often said that you can’t manage what you can’t measure.”

2020 Report Lacks 20/20 Vision

Every year, the FCC must report on the expansion of Internet access in the country and determine whether broadband is being deployed in a “reasonable and timely fashion.”

In this year’s report, the FCC said, “Given the compelling evidence before us, we find for the third consecutive year that advanced telecommunications capability is being deployed on a reasonable and timely basis.” As support, the FCC noted:

The number of Americans lacking access to fixed terrestrial broadband service at 25/3 Mbps continues to decline, going down by more than 14 percent in 2018 . . . The vast majority of Americans — surpassing 85 percent — now have access to fixed terrestrial broadband service at 250/25.

The ongoing Covid-19 pandemic has highlighted the yawning gaps in broadband access throughout the country. Yet the Federal Communications Commission (FCC), in its 2020 Broadband Deployment Report released on April 24, found that “advanced telecommunications capability is being deployed on a reasonable and timely basis,” in effect turning a blind eye to the students parked outside libraries to access Wi-Fi, housebound seniors cut off from telehealth services, and struggling businesses left behind by the economy’s move online.

The agency came to this conclusion despite years of concern over how the FCC’s flawed data collection method systematically overstates broadband coverage. “We need to do a better job collecting data,” FCC Chairman Ajit Pai admitted nearly three years ago, adding, “It’s often said that you can’t manage what you can’t measure.”

2020 Report Lacks 20/20 Vision

Every year, the FCC must report on the expansion of Internet access in the country and determine whether broadband is being deployed in a “reasonable and timely fashion.”

In this year’s report, the FCC said, “Given the compelling evidence before us, we find for the third consecutive year that advanced telecommunications capability is being deployed on a reasonable and timely basis.” As support, the FCC noted:

The number of Americans lacking access to fixed terrestrial broadband service at 25/3 Mbps continues to decline, going down by more than 14 percent in 2018 . . . The vast majority of Americans — surpassing 85 percent — now have access to fixed terrestrial broadband service at 250/25.

The ongoing Covid-19 pandemic has highlighted the yawning gaps in broadband access throughout the country. Yet the Federal Communications Commission (FCC), in its 2020 Broadband Deployment Report released on April 24, found that “advanced telecommunications capability is being deployed on a reasonable and timely basis,” in effect turning a blind eye to the students parked outside libraries to access Wi-Fi, housebound seniors cut off from telehealth services, and struggling businesses left behind by the economy’s move online.

The agency came to this conclusion despite years of concern over how the FCC’s flawed data collection method systematically overstates broadband coverage. “We need to do a better job collecting data,” FCC Chairman Ajit Pai admitted nearly three years ago, adding, “It’s often said that you can’t manage what you can’t measure.”

2020 Report Lacks 20/20 Vision

Every year, the FCC must report on the expansion of Internet access in the country and determine whether broadband is being deployed in a “reasonable and timely fashion.”

In this year’s report, the FCC said, “Given the compelling evidence before us, we find for the third consecutive year that advanced telecommunications capability is being deployed on a reasonable and timely basis.” As support, the FCC noted:

The number of Americans lacking access to fixed terrestrial broadband service at 25/3 Mbps continues to decline, going down by more than 14 percent in 2018 . . . The vast majority of Americans — surpassing 85 percent — now have access to fixed terrestrial broadband service at 250/25.

Last week, Frontier Communications told the Federal Communications Commission (FCC) that there are 17,000 census blocks in which it is now offering 25 Megabits per second (Mbps) download and 3 Mbps upload. This means well over 400,000 Americans now live in areas no longer eligible for the FCC's Rural Digital Opportunity Fund, a $20.4 billion program to expand rural broadband. The first phase will auction off up to $16 billion in subsidies later this year.

In the filing, the company also identified census blocks where it believes other providers will deploy broadband access through state-funded programs, making those locations ineligible for the federal funds as well.

Frontier is Flailing

Last week, Frontier Communications told the Federal Communications Commission (FCC) that there are 17,000 census blocks in which it is now offering 25 Megabits per second (Mbps) download and 3 Mbps upload. This means well over 400,000 Americans now live in areas no longer eligible for the FCC's Rural Digital Opportunity Fund, a $20.4 billion program to expand rural broadband. The first phase will auction off up to $16 billion in subsidies later this year.

In the filing, the company also identified census blocks where it believes other providers will deploy broadband access through state-funded programs, making those locations ineligible for the federal funds as well.

Frontier is Flailing