Westfield Gas+Electric (WG+E) started its broadband division WhipCity Fiber and the buildout of their network five years ago. The project started with only serving Westfield, but WG+E is now contracting with other small towns in Massachusetts to assist in building and potentially operating their own fiber networks.

Today, WG+E is slated to help connect 12,400 households in 20 Massachusetts towns over the next 10 years. In order to do this, WG+E and WhipCity Fiber will receive more than $10 million over the next ten years through the Federal Communication Commission’s Connect America Fund Phase II auction, which awarded $1.5 billion in subsidies to broadband providers to expand rural connectivity across the nation. The 20 towns that are partnering with WG+E to build fiber networks are: Alford, Ashfield, Blandford, Becket, Charlemont, Chesterfield, Colrain, Cummington, Goshen, Heath, Leyden, New Ashford, New Salem, Otis, Plainfield, Rowe, Shutesbury, Washington, Wendell, and Windsor.

Adapting While Expanding

Westfield has been slowly building out its network, which is owned and operated by WG+E, and it is now roughly 75 percent complete. Lisa Stowe, the communications manager at WG+E, said that they temporarily paused new installations in Westfield due to the Covid-19 pandemic. However, she is hopeful that they will begin connecting new customers and resume their buildout of the network this year.

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To construct the WhipCity Fiber network, Westfield issued a $15 million bond. The city must pay down that bond and do routine updates to the network as they continue expanding. Stowe explained that they are well on track to having the network fully constructed within their original six year timeline.

Last week, Frontier Communications told the Federal Communications Commission (FCC) that there are 17,000 census blocks in which it is now offering 25 Megabits per second (Mbps) download and 3 Mbps upload. This means well over 400,000 Americans now live in areas no longer eligible for the FCC's Rural Digital Opportunity Fund, a $20.4 billion program to expand rural broadband. The first phase will auction off up to $16 billion in subsidies later this year.

In the filing, the company also identified census blocks where it believes other providers will deploy broadband access through state-funded programs, making those locations ineligible for the federal funds as well.

Frontier is Flailing

This month, both Frontier Communications and CenturyLink put the FCC on notice that neither company expected to meet deployment milestones related to Connect America Fund Phase II (CAF II). In total, rural households in 23 states will have to wait for connectivity that the two large companies were tasked with developing using federal subsidies.

Not-So-Great Expectations

When Frontier and CenturyLink accepted the funding in 2015, they agreed to provide deployment of Internet access speed of at least 10 Megabits per second (Mbps) download and 1 Mbps upload. By the end of 2018, they agreed to have at least 60 percent of the premises within each state connected and 80 percent of the premises connected by the end of 2019.

In their letter to the FCC, Frontier claims that of the contracted 774,000+ locations in 29 states waiting for connectivity through the CAF II program, they have deployed to around 596,000 in CAF II census blocks. They calculate that these deployments come to at least 70 percent in each state where they've accepted funding. The company also says that in 13 states they "may not have met" the 80 percent milestone.

The failure was a continuation of last year, when they reported that they had met the 60 percent milestone in 27 states, but had failed to make the grade in New Mexico and Nebraska.

Frontier accepted more than $283 million in CAF II funding soon after the FCC redefined broadband to 25 Mbps / 3 Mbps. The CAF II program had also increased minimum connections from 4 Mbps / 1 Mbps to 10 Mbps / 1 Mbps, which seemed outdated almost from the beginning. 

The federal government is about to spend more than $120 million on subsidies that, rather than improving rural connectivity, will make tens of thousands of families worse off.

These funds are part of a 2018 federal program intended to expand rural broadband access called the Connect America Fund phase II (CAF II) reverse auction. The program, in which Internet access providers competed for subsidies, will distribute nearly $1.5 billion over the next 10 years to connect unserved rural residents. But in some communities, the auction may do more to widen the digital divide than diminish it.

While some winning bidders committed to building out high-speed fiber optic networks, satellite company Viasat will rake in more than $120 million in subsidies to continue providing inadequate geostationary satellite connectivity to rural households that are clamoring for something better. Not only does satellite Internet access offer slower speeds, greater latency, and less reliability for a higher cost compared to other technologies, but Viasat’s subsidies are making those areas ineligible for future broadband funds, deterring other providers from building truly high-quality networks. Instead of bridging the digital divide, the process will relegate certain communities to satellite Internet access while others receive ultra-fast fiber and do nothing more than deepen the fissure.

Mo’ Money . . .

The Connect America Fund (CAF) is a multi-phase subsidy program that supports improved connectivity in rural, high-cost areas as part of the Federal Communications Commission's (FCC’s) Universal Service Fund. The most recent phase of the program, the CAF phase II reverse auction, auctioned off regions to providers using a complicated formula that prioritized bids for low subsidy amounts and high-quality service.

Previous rounds of CAF mainly subsidized the large incumbents, such as AT&T and CenturyLink, but for the reverse auction, the FCC opened participation to other entities, including non-traditional providers like electric cooperatives. Eligible areas included rural locations where the incumbents had previously refused subsidies (and the accompanying commitment to expand Internet access).

By now, you’ve met the people of “Villageville,” the imaginary town in rural America that, like many similarly situated communities, are struggling to find better connectivity. This week, we continue our soap opera saga “From Crops to Co-ops: Small Towns Want Better Internet.”

In this episode, the kids of the community are working on another big homework assignment and gather together at the neighbor’s house to tap into his satellite Internet access. Watch to find out the results when Grumpy Gary tells the kids to “get off his lawn.”

In rural areas with low population density, large corporate Internet access providers don’t find the motivation they need to invest in fast, affordable, reliable connectivity. High numbers of residents and businesses depend on satellite Internet access as a last resort. Plans are expensive, unreliable, and typically include data caps. In episode 3, we include pop-up information about satellite Internet access and how communities who must use it settle for less than they deserve.

Don’t miss another opportunity to hear the Very Amateur Acting Troupe from the Community Broadband Networks Initiative and the Institute for Local Self-Reliance fill the roles of local people who are just trying to get online to get stuff done.

If you want to get caught up first, read up on the storyline from episode 1 here or watch it below. You can also check out the synopsis of episode 2 and watch it below to experience the whole story from the start. Share the series playlist, where we'll continue to add episodes as we release them.

Next week we attend a city council meeting in Villageville in which residents and community leaders decide what to do about poor Internet access in their community. Don't miss it!

You can get caught up on the saga here with episode 1:

At the beginning of the year, our Community Broadband Networks team visited North Carolina as part of the Let’s Connect speaking tour. While preparing for the trip and after returning to Minnesota, we researched and mapped Internet access and broadband funding in the state. Here’s what we found.

Broadband Availability by County

According to Federal Communications Commission (FCC) data, which is riddled with errors and fundamentally overstates coverage, almost 95 percent of North Carolina has access to broadband speeds of a minimum of 25 Megabits per second (Mbps) download and 3 Mbps upload. Despite seemingly widespread connectivity, many rural parts of the state are still not connected. While the FCC data shows that nearly all of urban North Carolina has access to broadband and about 97 percent has access to higher speeds of 100 Mbps/10 Mbps, more than 15 percent of rural North Carolina is entirely without broadband and more than 24 percent lacks access to speeds of 100 Mbps/10 Mbps.

However, far more North Carolinians don't have Internet access than the FCC says, particularly in rural communities. The FCC's data collection method relies on self-reporting by providers at the census block-level, which inherently exaggerates the extent of broadband coverage. Even if a provider offers Internet access to only one home within a census block, the entire census block is counted as served. Rural areas, where the census blocks are large and homes are far apart, are especially harmed by this approach.

View the map below to see which parts of the state have high-speed Internet access, according to FCC data.

For greater detail, download the county-level maps from this Dropbox folder.