transparency

Content tagged with "transparency"

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[Updated Report] Shopping for Broadband: Failed Federal Policy Creates Murky Marketplace

In November, the Institute for Local Self-Reliance published a report examining the transparency practices of Internet Service Providers (ISPs). Shopping for Broadband: Failed Federal Policy Creates Murky Marketplace [pdf] identified locally-controlled broadband networks as the most transparent around key service details.

Large ISPs, however, were found to be more likely to make information like upload speed and pricing difficult or impossible for potential customers to find. 

After the report’s original publication, a WISP advocate suggested that our fixed wireless sample may not appropriately represent the industry and requested that we review and re-issue our analysis with an alternative list of ISPs that have been more aggressive in pursuing federal funding and spectrum opportunities. These WISPs greatly outperformed our original sample, which was selected based on those claiming the largest population coverage.

New Set of WISPs Shows Better Transparency 

While many of the original WISPs failed to disclose basic pricing and service information, only two of the second set offered less than excellent information in all categories. The second set had less poor quality information and slightly more missing information than our set of cooperatively-run networks. Municipal networks remained the most transparent. 

Though many of the fixed wireless providers originally studied do seem to claim the greatest number of potential customers, we agree with some reviewers that they are not actually among the largest fixed wireless ISPs with the most subscribers. The new list of WISPs, which is included alongside the original one on the Broadband Transparency Rule Compliance Scorecard, may be a more accurate representation of providers’ transparency practices in this industry. 

Report: Lack of Fiber in the United States is a Market Failure, and Open Access is the Solution

A new report by the Electronic Frontier Foundation argues that the general lack of fiber network coverage across the United States - with barely a third of homes able to choose a fiber option -  comes in large part from the domination of the broadband marketplace by incumbent providers who both own and operate the infrastructure that provides Internet access to the vast majority of Americans. It’s a classic market failure, authors Benoît Felten and Thomas Langer argue, where there’s a clear profitable business case for the existence of more fiber access that continues to go unaddressed. At its core, the failure is driven by the attitudes of monopoly Internet Service Providers (ISP) which prefer to reap the profits from existing legacy copper and cable infrastructure rather than invest in new build outs. As a result, a larger proportion of Americans than many other nations remain stuck on slower, more expensive connections.

The solution, the report shows, is relatively straightforward and economically viable for as many as 78 percent of all households across the country: the construction of a series of local or regional fiber networks operated on a wholesale basis, whereby any ISP that wants to can join an open, transparent marketplace, creating much more competition than exists in the current arena. 

“Wholesale Fiber is the Key to Broad US FTTP Coverage” offers an economic case for open access fiber in improving access, affordability, and driving competition. Comparing the potential of what it calls a Vertically Integrated Operators deployment (i.e. traditional incumbent broadband providers that build, own, and operate networks for end users) and Wholesale Network Operators deployment (an open access arrangement where the physical infrastructure is owned by one entity that invites providers to operate on the network and connect end users for a fee), the report finds that the Wholesale Network Operator model reduces the risk of capital investment, drives infrastructure expansion, and would lead to future-proof connectivity for hundreds of millions of Americans. 

Report: Lack of Fiber in the United States is a Market Failure, and Open Access is the Solution

A new report by the Electronic Frontier Foundation argues that the general lack of fiber network coverage across the United States - with barely a third of homes able to choose a fiber option -  comes in large part from the domination of the broadband marketplace by incumbent providers who both own and operate the infrastructure that provides Internet access to the vast majority of Americans. It’s a classic market failure, authors Benoît Felten and Thomas Langer argue, where there’s a clear profitable business case for the existence of more fiber access that continues to go unaddressed. At its core, the failure is driven by the attitudes of monopoly Internet Service Providers (ISP) which prefer to reap the profits from existing legacy copper and cable infrastructure rather than invest in new build outs. As a result, a larger proportion of Americans than many other nations remain stuck on slower, more expensive connections.

The solution, the report shows, is relatively straightforward and economically viable for as many as 78 percent of all households across the country: the construction of a series of local or regional fiber networks operated on a wholesale basis, whereby any ISP that wants to can join an open, transparent marketplace, creating much more competition than exists in the current arena. 

“Wholesale Fiber is the Key to Broad US FTTP Coverage” offers an economic case for open access fiber in improving access, affordability, and driving competition. Comparing the potential of what it calls a Vertically Integrated Operators deployment (i.e. traditional incumbent broadband providers that build, own, and operate networks for end users) and Wholesale Network Operators deployment (an open access arrangement where the physical infrastructure is owned by one entity that invites providers to operate on the network and connect end users for a fee), the report finds that the Wholesale Network Operator model reduces the risk of capital investment, drives infrastructure expansion, and would lead to future-proof connectivity for hundreds of millions of Americans. 

Report: Lack of Fiber in the United States is a Market Failure, and Open Access is the Solution

A new report by the Electronic Frontier Foundation argues that the general lack of fiber network coverage across the United States - with barely a third of homes able to choose a fiber option -  comes in large part from the domination of the broadband marketplace by incumbent providers who both own and operate the infrastructure that provides Internet access to the vast majority of Americans. It’s a classic market failure, authors Benoît Felten and Thomas Langer argue, where there’s a clear profitable business case for the existence of more fiber access that continues to go unaddressed. At its core, the failure is driven by the attitudes of monopoly Internet Service Providers (ISP) which prefer to reap the profits from existing legacy copper and cable infrastructure rather than invest in new build outs. As a result, a larger proportion of Americans than many other nations remain stuck on slower, more expensive connections.

The solution, the report shows, is relatively straightforward and economically viable for as many as 78 percent of all households across the country: the construction of a series of local or regional fiber networks operated on a wholesale basis, whereby any ISP that wants to can join an open, transparent marketplace, creating much more competition than exists in the current arena. 

“Wholesale Fiber is the Key to Broad US FTTP Coverage” offers an economic case for open access fiber in improving access, affordability, and driving competition. Comparing the potential of what it calls a Vertically Integrated Operators deployment (i.e. traditional incumbent broadband providers that build, own, and operate networks for end users) and Wholesale Network Operators deployment (an open access arrangement where the physical infrastructure is owned by one entity that invites providers to operate on the network and connect end users for a fee), the report finds that the Wholesale Network Operator model reduces the risk of capital investment, drives infrastructure expansion, and would lead to future-proof connectivity for hundreds of millions of Americans. 

Report: Lack of Fiber in the United States is a Market Failure, and Open Access is the Solution

A new report by the Electronic Frontier Foundation argues that the general lack of fiber network coverage across the United States - with barely a third of homes able to choose a fiber option -  comes in large part from the domination of the broadband marketplace by incumbent providers who both own and operate the infrastructure that provides Internet access to the vast majority of Americans. It’s a classic market failure, authors Benoît Felten and Thomas Langer argue, where there’s a clear profitable business case for the existence of more fiber access that continues to go unaddressed. At its core, the failure is driven by the attitudes of monopoly Internet Service Providers (ISP) which prefer to reap the profits from existing legacy copper and cable infrastructure rather than invest in new build outs. As a result, a larger proportion of Americans than many other nations remain stuck on slower, more expensive connections.

The solution, the report shows, is relatively straightforward and economically viable for as many as 78 percent of all households across the country: the construction of a series of local or regional fiber networks operated on a wholesale basis, whereby any ISP that wants to can join an open, transparent marketplace, creating much more competition than exists in the current arena. 

“Wholesale Fiber is the Key to Broad US FTTP Coverage” offers an economic case for open access fiber in improving access, affordability, and driving competition. Comparing the potential of what it calls a Vertically Integrated Operators deployment (i.e. traditional incumbent broadband providers that build, own, and operate networks for end users) and Wholesale Network Operators deployment (an open access arrangement where the physical infrastructure is owned by one entity that invites providers to operate on the network and connect end users for a fee), the report finds that the Wholesale Network Operator model reduces the risk of capital investment, drives infrastructure expansion, and would lead to future-proof connectivity for hundreds of millions of Americans. 

Report: Lack of Fiber in the United States is a Market Failure, and Open Access is the Solution

A new report by the Electronic Frontier Foundation argues that the general lack of fiber network coverage across the United States - with barely a third of homes able to choose a fiber option -  comes in large part from the domination of the broadband marketplace by incumbent providers who both own and operate the infrastructure that provides Internet access to the vast majority of Americans. It’s a classic market failure, authors Benoît Felten and Thomas Langer argue, where there’s a clear profitable business case for the existence of more fiber access that continues to go unaddressed. At its core, the failure is driven by the attitudes of monopoly Internet Service Providers (ISP) which prefer to reap the profits from existing legacy copper and cable infrastructure rather than invest in new build outs. As a result, a larger proportion of Americans than many other nations remain stuck on slower, more expensive connections.

The solution, the report shows, is relatively straightforward and economically viable for as many as 78 percent of all households across the country: the construction of a series of local or regional fiber networks operated on a wholesale basis, whereby any ISP that wants to can join an open, transparent marketplace, creating much more competition than exists in the current arena. 

“Wholesale Fiber is the Key to Broad US FTTP Coverage” offers an economic case for open access fiber in improving access, affordability, and driving competition. Comparing the potential of what it calls a Vertically Integrated Operators deployment (i.e. traditional incumbent broadband providers that build, own, and operate networks for end users) and Wholesale Network Operators deployment (an open access arrangement where the physical infrastructure is owned by one entity that invites providers to operate on the network and connect end users for a fee), the report finds that the Wholesale Network Operator model reduces the risk of capital investment, drives infrastructure expansion, and would lead to future-proof connectivity for hundreds of millions of Americans. 

Report: Lack of Fiber in the United States is a Market Failure, and Open Access is the Solution

A new report by the Electronic Frontier Foundation argues that the general lack of fiber network coverage across the United States - with barely a third of homes able to choose a fiber option -  comes in large part from the domination of the broadband marketplace by incumbent providers who both own and operate the infrastructure that provides Internet access to the vast majority of Americans. It’s a classic market failure, authors Benoît Felten and Thomas Langer argue, where there’s a clear profitable business case for the existence of more fiber access that continues to go unaddressed. At its core, the failure is driven by the attitudes of monopoly Internet Service Providers (ISP) which prefer to reap the profits from existing legacy copper and cable infrastructure rather than invest in new build outs. As a result, a larger proportion of Americans than many other nations remain stuck on slower, more expensive connections.

The solution, the report shows, is relatively straightforward and economically viable for as many as 78 percent of all households across the country: the construction of a series of local or regional fiber networks operated on a wholesale basis, whereby any ISP that wants to can join an open, transparent marketplace, creating much more competition than exists in the current arena. 

“Wholesale Fiber is the Key to Broad US FTTP Coverage” offers an economic case for open access fiber in improving access, affordability, and driving competition. Comparing the potential of what it calls a Vertically Integrated Operators deployment (i.e. traditional incumbent broadband providers that build, own, and operate networks for end users) and Wholesale Network Operators deployment (an open access arrangement where the physical infrastructure is owned by one entity that invites providers to operate on the network and connect end users for a fee), the report finds that the Wholesale Network Operator model reduces the risk of capital investment, drives infrastructure expansion, and would lead to future-proof connectivity for hundreds of millions of Americans. 

Report: Lack of Fiber in the United States is a Market Failure, and Open Access is the Solution

A new report by the Electronic Frontier Foundation argues that the general lack of fiber network coverage across the United States - with barely a third of homes able to choose a fiber option -  comes in large part from the domination of the broadband marketplace by incumbent providers who both own and operate the infrastructure that provides Internet access to the vast majority of Americans. It’s a classic market failure, authors Benoît Felten and Thomas Langer argue, where there’s a clear profitable business case for the existence of more fiber access that continues to go unaddressed. At its core, the failure is driven by the attitudes of monopoly Internet Service Providers (ISP) which prefer to reap the profits from existing legacy copper and cable infrastructure rather than invest in new build outs. As a result, a larger proportion of Americans than many other nations remain stuck on slower, more expensive connections.

The solution, the report shows, is relatively straightforward and economically viable for as many as 78 percent of all households across the country: the construction of a series of local or regional fiber networks operated on a wholesale basis, whereby any ISP that wants to can join an open, transparent marketplace, creating much more competition than exists in the current arena. 

“Wholesale Fiber is the Key to Broad US FTTP Coverage” offers an economic case for open access fiber in improving access, affordability, and driving competition. Comparing the potential of what it calls a Vertically Integrated Operators deployment (i.e. traditional incumbent broadband providers that build, own, and operate networks for end users) and Wholesale Network Operators deployment (an open access arrangement where the physical infrastructure is owned by one entity that invites providers to operate on the network and connect end users for a fee), the report finds that the Wholesale Network Operator model reduces the risk of capital investment, drives infrastructure expansion, and would lead to future-proof connectivity for hundreds of millions of Americans. 

Shopping for Broadband: Failed Federal Policy Creates Murky Marketplace

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Shopping for Broadband

Report updated in January, 2022.

A new report from the Institute for Local Self-Reliance (ILSR) examines Internet Service Providers’ (ISPs) transparency — or lack thereof — around the Internet service packages they offer. Shopping for Broadband: Failed Federal Policy Creates Murky Marketplace [pdf] finds that locally-controlled broadband networks are the most transparent around key service details. Large ISPs, on the other hand, are more likely to make information like upload speed and pricing difficult or impossible to find. 

Missing or unclear information is frustrating for anyone shopping for a new Internet service. It can make it especially difficult for low-income customers, who need to know pricing details (such as the difference between a service’s promotional price and standard monthly cost) in order to navigate the market and budget for service. Federal standards for transparency exist, but are not currently enforced in any real way by either federal regulation or market pressure.

Recently, Congress passed the Infrastructure Investment and Jobs Act, which includes new information disclosure requirements for ISPs. To underscore the value of these requirements and the need for their proper enforcement, this report offers detailed analysis of 50 of the nation’s largest private wireless, private fiber, cable, municipal, and cooperative ISPs based on how clearly they disclose basic service and pricing information. Key findings include:

Shopping for Broadband: Failed Federal Policy Creates Murky Marketplace

Image
Shopping for Broadband

Report updated in January, 2022.

A new report from the Institute for Local Self-Reliance (ILSR) examines Internet Service Providers’ (ISPs) transparency — or lack thereof — around the Internet service packages they offer. Shopping for Broadband: Failed Federal Policy Creates Murky Marketplace [pdf] finds that locally-controlled broadband networks are the most transparent around key service details. Large ISPs, on the other hand, are more likely to make information like upload speed and pricing difficult or impossible to find. 

Missing or unclear information is frustrating for anyone shopping for a new Internet service. It can make it especially difficult for low-income customers, who need to know pricing details (such as the difference between a service’s promotional price and standard monthly cost) in order to navigate the market and budget for service. Federal standards for transparency exist, but are not currently enforced in any real way by either federal regulation or market pressure.

Recently, Congress passed the Infrastructure Investment and Jobs Act, which includes new information disclosure requirements for ISPs. To underscore the value of these requirements and the need for their proper enforcement, this report offers detailed analysis of 50 of the nation’s largest private wireless, private fiber, cable, municipal, and cooperative ISPs based on how clearly they disclose basic service and pricing information. Key findings include: