Caroline Stratton, Assistant Professor in the School of Information at the University of Florida, has published a new article looking at the digital equity plans of four major U.S. cities with the aim of seeing how policy makers understand the genesis of digital inequity in their cities and how they frame solutions for addressing it. She does so with the hopes of offering recommendations for other cities that will undertake these types of efforts in the near future. To do so, “Planning to Maintain the Status Quo? A Comparative Study of Digital Equity Plans of Four Large US Cities” looks at recent-ish plans published in Portland, Oregon, Seattle, Washington, Kansas City, Missouri, and San Francisco, California.

The first third of the study includes a lot about meaning-making and the social construction of understandings of digital inequity that readers can skip without missing the bread and butter of the piece (which begins on page 51). After that, Stratton highlights a few important points that will be useful for cities embarking on digital equity work for the first time.

A Broken Marketplace Requires Community Solutions

First, she says, an understanding of digital inequity doesn’t offer much chance for change without being accompanied by a vision for solving it. Second, better city plans had larger and more inclusive coalitions from the outset, and were tapped into a variety of constituencies that represented a broader swath of lived experiences in these cities. Third, successful plans relied on the advice and participation of nonprofits, libraries, and other trusted community anchor institutions. 

Importantly, Stratton shows that even though “ISPs’ profit-seeking motive may dictate why particular communities lack Internet service entirely, or service that is high-quality and affordable . . . they are spared scrutiny in plans” in many cases. More than 80 million Americans live in areas with a functional broadband monopoly.

The study also points to the reality that digital equity advocates have been describing for decades - that there are a host of other inequities that perpetuate the digital divide. 

Part of the Michelson 20MM Foundation's digital equity focus area has been its Connecting California learning series, which seeks to "strengthen [our] collective understanding of the history and root causes of the 'digital divides' - the economic and educational gaps created by inequitable access to high-speed internet, computing devices, and digital literacy resources" in the Golden State.

The panel features introductory remarks from Dr. Gary Michelson (Founder, Michelson 20MM Foundation) and Congressman Jerry McNerney (U.S. Representative for California’s 9th Congressional District) before ILSR's Christopher Mitchell takes over as moderator and runs a lively conversation about what the below panelists have done (and learned along the way) in closing the digital divide before and during the ongoing pandemic.

The webinar includes discussion from Seth Hoedl (President & Chief Science Officer, Post Road Foundation), Joanne Hovis (CEO, Coalition for Local Internet Choice; President, CTC Technology and Energy), Bruce Patterson, (Director of Technology, Entry Point Networks) and Preston Rhea (Director of Engineering, Policy Program, Monkeybrains).

Watch here, or below.

In early September, officials in San Francisco made an offer to purchase assets belonging to Pacific Gas and Electric (PG&E). Preston Rhea, Director of Engineering, Policy Program at ISP MonkeyBrains believes that, while the purchase makes sense for electric ratepayers in the community, it could also herald a new age of connectivity for the citizens of San Francisco. We became familiar with Preston's vision and talent for innovation when we developed a report on MonkeyBrains, which collaborated with the city to offer high-quality Internet access to low-income households.

Preston recently published this piece on the possibilities in the San Francisco Examiner and has allowed us to share it with you.

Buying PG&E’s distribution network could also make municipal broadband possible

by Preston Rhea

The City of San Francisco is doubly harmed by its relationship with PG&E.

The for-profit utility neglected to invest in safety upgrades to its transmission lines, resulting in a series of deadly fires that killed dozens of people last year and choked Northern California with poisonous smoke. PG&E is using its bankruptcy to avoid liability for the disasters it caused.

Meanwhile, ratepayers in San Francisco feed PG&E’s shareholder profits and our municipal government pays it tens of millions of dollars a year.

Now that situation may change. The news that Mayor London Breed made a $2.5 billion offer to acquire all of PG&E’s power distribution assets that serve San Francisco is a great idea, and it opens the door to a revolution in city services that could go beyond electricity. It could mean gigabit broadband for all.

How does acquiring a power utility lead to municipal Internet? This is a well-trodden path all over the US — most famously in Chattanooga, Tennessee, where the cooperatively-run Electrical Power Board (EPB) began offering telecom service over a decade ago. Today EPB serves over 60 percent of their power customers with symmetrical Internet connections over optical fiber, many years ahead of schedule.

Local communities continue to search for ways to tackle the digital divide and in San Francisco, the city is making strides by working with a local Internet access company. The City by the Bay and ISP Monkeybrains have adopted a new model to bring high-quality connectivity to residents in public housing. The approach not only creates new opportunities for people who were once denied economic and educational opportunities, but does so in a way that is financially self-sustaining. With modest maintenance and start-up costs, Monkeybrains and San Francisco has found a way to bring the same high-speed Internet access to low-income households at an affordable rate. Read our new report, A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig, to learn how the partners found a way to shrink the digital divide in public housing facilities.

Download A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig [pdf], here.

A few national ISPs offer programs for households considered low-income, but those services only offer slow and typically unreliable connections. The program that Monkeybrains and San Francisco has created provides high-speed Internet access to public housing units at no cost to the end user. In some cases, the ISP does receive a monthly payment of $10 per unit from building management. No matter what, each user receives the same level of customer service and support as those who pay standard monthly rates. From the beginning, the goal was to bring the same level of service to subscribers in public housing as Monkeybrains subscribers throughout the city.