Two years after launching a community-based model to help residents overcome the digital skills challenges that keep so many offline, the National Digital Inclusion Alliance (NDIA) announced in February 2022 that it has received a $10 million grant from Alphabet subsidiary Google to dramatically expand the impact of its Digital Navigator Corps model across the country. The money will allow NDIA to take the Corps nationwide to 18 new rural communities (including Tribal sites), helping thousands of people overcome adoption barriers with the help of local experts. 

Filling a Need at the Onset of the Covid-19 Pandemic

In August of 2020, NDIA first announced the launch of its new venture - the Digital Navigator initiative - to directly reach the many households across the United States that have access to wireline infrastructure but lack the knowledge, skills, trust, or comfort to turn that possibility into an affordable connection. The goal was to help people “get connected with affordable home Internet [access], find affordable computing devices, and learn basic digital skills,” and was borne directly out of the onset of the Covid-19 pandemic the previous spring.

The Salt Lake Public Library and Rural LISC were pilot partners, but NDIA has since worked with more than 20 organizations and communities over the last two years in addition to releasing a cornucopia of resources for cities and anchor institutions that to adapt and use as they see fit, in places as wide ranging as Austin, Cleveland, Denver, Nashville, Philadelphia, Portland, Providence, and Seattle. All of this work has led to refinement of the Digital Navigator model while also helping thousands get and stay online. 

The Schools, Health, & Libraries Bradband Coalition is hiring for a new position that will work with state and federal policymakers to advance its mission to “to close the digital divide by promoting high-quality broadband for anchor institutions and their communities.” 

From the call for applicants, SHLB is looking for someone who “has a graduate degree in public policy or a law degree, 3-7 years of broadband or technology policy experience and strong writing skills. This person will work with federal and state policy-makers, including on Capitol Hill, regarding broadband policy issues and funding programs. Knowledge of broadband and technology policy issues preferred. Physical location in the Washington DC area is preferred but not required.”

Duties for the Policy Advocate/Director include:

• Working with the Executive Director to develop and implement policy positions to promote our mission.
• Leading calls with SHLB members to formulate advocacy strategies.
• Initiating meetings and developing relationships with policymakers.
• Organizing speakers for our events, including our Annual Conference in October.
• Analyzing and suggesting changes to federal and state legislation.
• Drafting and filing comments with the FCC, NTIA and other government agencies.
• Representing the SHLB Coalition in other coalitions and interacting with our allies on a regular basis.
• Speaking at broadband conferences around the U.S.

SHLB is seeking candidates for the position who have:

Schools offer not only education, but nourishment, a place to form friendships and bonds, and a way to make sure youth are safe. When the pandemic hit, schools had to transition to distance learning and, as a result, many students disappeared because their family didn’t have access to or couldn’t afford a home Internet connection. It became immediately clear, all over the country, that a lack of broadband access and broadband affordability were no longer issues that could be ignored. 

Many cities throughout the U.S. have been working over the last year to address this issue, but one city in particular - Columbus, Ohio - has been taking a holistic approach to broadband access. 

The Franklin County Digital Equity Coalition was borne out of the emergency needs presented by the pandemic, but has shaped up to be a good model for how to address the broadband issues facing urban communities across the country. 

After 11 months of meeting and planning, the coalition released a framework in March outlining its five pillars of focus: broadband affordability, device access, digital life skills and technical support, community response and collaboration, and advocacy for broadband funding and policy. 

The coalition also developed two pilot programs to increase broadband access. 

The first, which was a quickly deployed and desperately needed response to the lack of broadband access, was the Central Ohio Broadband Access Pilot Program. Launched in September 2020 in anticipation of the upcoming school year, it offered hotspot devices with unlimited data plans to central Ohio households with k-12 students. The program, while still growing, has been deployed with about 2,300 hotspots distributed so far with the help of PCs for People. 

The second (the City of Columbus and Smart Columbus Pilot Projects) uses the city’s existing fiber backbone to bring affordable Internet service to the Near East and South Side neighborhoods in Columbus.

Both pilot programs are the result of nearly 30 organizations coming together to get affordable access to some of the city and county’s most vulnerable populations.

There’s Power in Numbers

Podcasts can be a great way to glean important insights on all things broadband – from the policies and politics that shape the digital landscape to the pathways and platforms that connect us to or keep us from the Internet.

If you haven’t already tuned into our own weekly podcast, "Broadband Bits", consider this an invitation to do so. (Or the brand new Connect This show.) But, we also want to highlight two new limited podcast series that we think are worth checking out.

#SpreadtheTech

One is #SpreadtheTech created by the National Digital Inclusion Alliance (NDIA) and Digital Charlotte – a ten-episode series that “showcases interviews with digital inclusion stakeholders and practitioners from across the country highlighting their community-based efforts to address the digital divide.” This Verizon-sponsored podcast is hosted by NDIA Executive Director Angela Siefer, Digital Charlotte’s Executive Director Bruce Clark, and the Director of Operations for Digital Charlotte, Andrew Au.

In the first four episodes, #SpreadtheTech covers how digital inclusion advocates have pivoted their work to focus on the significance of Internet connectivity as we deal with the on-going Covid-19 pandemic.

The first episode looks at how the North Carolina Department of Information Technology is responding to connectivity challenges brought on by Covid-19. The featured guest of that episode is Amy Huffman, Digital Inclusion and Policy Manager for the Broadband Infrastructure Office within the North Carolina Office of Information and Technology Services.

Huffman reports on how the state created an interactive searchable map that allows North Carolina residents to enter their address to see if they have access to one of the discount or low-cost programs the state’s Internet Service Providers (ISPs) are offering. The map also shows the locations of community anchor institutions (libraries, schools, and community colleges) which have Wi-Fi hotspots in their parking lots that allow residents to access the Internet from their cars.

A new report out by the American Library Association shows how community anchor institutions — and libraries in particular — can serve as central players in expanding tribal connectivity efforts around the country. “Built by E-rate: A Case Study of Two Tribally-Owned Fiber Networks and the Role of Libraries in Making It Happen" [pdf] looks at the striking success of tribal efforts in New Mexico in putting together a coalition of actors to dramatically improve Internet access in the region.

The report examines networks built by two consortiums situated in the middle of the state in the summer of 2018: the Middle Rio Grande Pueblo Tribal Consortium and The Jemez and Zia Pueblo Tribal Consortium. An endeavor initially spearheaded by the Santa Fe Indian School (which long ago recognized the need for virtual learning, the value of fast, affordable Internet and the ongoing cost of slow, poor, high monthly costs), “Built by E-Rate” details how they came into being and the obstacles they faced along the way, and offers policy recommendations moving forward.

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Faster Speeds, Lower Costs

Visitors to libraries across the country are being greeted with signs declaring, “Library Closed,” in an attempt to contain the spread of the novel coronavirus. But increasingly, those words are followed by the ones seen outside Schlow Centre Region Library in State College, Pennsylvania: “Park for Free Wi-Fi.”

As the Covid-19 outbreak pushes almost all daily functions online, libraries, schools, and Internet service providers (ISPs) are finding themselves on the front lines of responding to their communities’ connectivity needs — especially those of students. Nationwide, these broadband first responders are working rapidly to open and deploy public Wi-Fi hotspots that families can access from the safety of their parked cars.

Even before the current crisis, the “homework gap” meant that 7 million school-age children did not have Internet access at home, hampering their ability to get an education. Now, the digital divide is being thrown into even starker relief, as students struggle to access online classes and school districts grapple with equity concerns.

Though it isn’t a permanent solution to the homework gap, these community institutions and providers hope that the emergency Wi-Fi access will give students on the wrong side of the divide a chance to learn while schools are shut down.

Students Trade Desks for Cars

Earlier this week, the American Library Association (ALA) recommended that libraries leave their Wi-Fi turned on and accessible while facilities are closed. In a press release, ALA stated: